FinTech Client Solutions Specialist

FactSet; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Private health insurance

Job summary

FactSet is a global financial data and analytics provider seeking a Client Solutions Associate in Australia. The role includes a 6-month intensive training program with two weeks in Manila, Philippines, to prepare you for a client-facing FinTech career.

You will gain knowledge across our products and client workflows, build consultative client relationships, and help drive product improvements by understanding client needs and data landscapes.

Qualifications

• Australian Citizen/ Australia PR/ New Zealand Citizen.
• Graduates or finance professionals with less than 3 years of working experience
• Bachelor's degree in Finance, Economics, Mathematics, Accounting, MIS, Computer Science majors are preferred
• Passionate about technology and its application in finance
• Eager to work in a fast-paced, client-facing environment
• Strong communicator, problem solver, and relationship builder
• A collaborative team player with a proactive mindset

Responsibilities

• Gaining deep knowledge across our products, client workflows, and the financial industry
• Building consultative relationships with clients to understand their goals and tailor solutions using the FactSet product suite
• Identifying opportunities to improve client integration and usage of our tools by understanding their technology and data landscape
• Partnering across internal teams to implement solutions that enhance client experience and product efficiency
• Acting as the voice of the client to drive continuous product innovation and support

Skills

Strong communicator

Problem solver

Relationship builder

Collaborative team player

Proactive mindset

Education

Bachelor's degree in Finance, Economics, Mathematics, Accounting, MIS, Computer Science

Tools

FactSet product suite

Job description

FactSet is a global financial data and analytics provider seeking a Client Solutions Associate in Australia. The role includes a 6-month intensive training program with two weeks in Manila, Philippines, to prepare you for a client-facing FinTech career.

You will gain knowledge across our products and client workflows, build consultative client relationships, and help drive product improvements by understanding client needs and data landscapes.