Client Solutions Associate (Sydney/Melbourne - Feb 2027)

30010 FactSet Pacific, Inc. - Australia; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free daily lunch

Fully stocked kitchen

Private health insurance

Regular social events

Corporate Social Responsibility

Career progression support

Job summary

FactSet Pacific, Inc. in Sydney is seeking a Client Solutions Associate for an exciting FinTech career opportunity.

This role blends technology and client success, offering a structured training program to prepare you for engaging with major financial institutions. With a focus on building strong client relationships and delivering tailored solutions, you'll gain invaluable experience in the fast-paced finance sector while enjoying competitive perks and a supportive culture.

Qualifications

• Australian citizen, PR, or New Zealand citizen.
• Recent graduates or finance professionals with less than 3 years experience.
• Passionate about technology and its application in finance.

Responsibilities

• Gaining deep knowledge across our products and client workflows.
• Building consultative relationships with clients.
• Identifying opportunities to improve client tool usage.
• Partnering across teams to enhance client experience.
• Acting as the voice of the client for product innovation.

Skills

Communication

Problem solving

Relationship building

Client-focused

Technology application

Education

Bachelor's degree in relevant field

Job description

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

About the Role

Looking for a fun, fast-paced tech role within the heart of the finance industry? Join our Client Solutions team — where technology meets client success. This role is ideal for those looking for career in FinTech, with robust training, high-impact responsibilities, and early exposure to leading financial institutions worldwide.

What We Offer

A 6-month intensive training program designed to prepare you for a client-facing FinTech role with two-weeks training in Manila, Philippines. Early exposure to major domestic and global financial institutions — including investment banks, asset managers, and wealth managers. Ownership of a multimillion-dollar client portfolio within your first 12 months. Leadership opportunities on key projects supporting superannuation and asset management industries. Competitive salary plus exciting perks:

• Free daily lunch
• Fully stocked kitchen and pantry
• Private health insurance
• Regular social events and team-building activities
• A chance to actively participate in Corporate Social Responsibility programs and Business Resource Groups

What You’ll Do

As a Client Solutions Associate, you’ll begin your career with structured training and development, then transition into a client-focused role that delivers direct value to our clients.

Your responsibilities will include:

• Gaining deep knowledge across our products, client workflows, and the financial industry
• Building consultative relationships with clients to understand their goals and tailor solutions using the FactSet product suite
• Identifying opportunities to improve client integration and usage of our tools by understanding their technology and data landscape
• Partnering across internal teams to implement solutions that enhance client experience and product efficiency
• Acting as the voice of the client to drive continuous product innovation and support

Who We Are

An Australian Citizen/ Australia PR/ New Zealand Citizen. Graduates or finance professionals with less than 3 years of working experience. A bachelor's degree (Finance, Economics, Mathematics, Accounting, MIS, Computer Science majors are preferred, but all majors will be considered) Passionate about technology and its application in finance Eager to work in a fast-paced, client-facing environment Strong communicator, problem solver, and relationship builder A collaborative team player with a proactive mindset.

What’s In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up. Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and paid time off for holidays, family leave, and company-wide wellness days. Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. Career progression planning with dedicated time each month for learning and development. Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Learn more about our benefits here.

Company Overview:

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn. At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law. FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. Join a team of highly motivated, talented individuals who are empowered to find answers through creative technology.

External Referral Pilot Program

Spread the news! We understand the importance of connections, which is why we have launched an external referral pilot program in the United States. If you are a partner, customer, or vendor; you are now able to refer top talent for a monetary reward. Please note some exclusions may apply*.