Financial Capability Worker

Family and Disability Services; Townsville City; On-site; AUD 53,000 - 76,000; Part time

Benefits offered by this job

Flexible work arrangements

NFP Salary Packaging

Superannuation

Job summary

UnitingCare Queensland is seeking a Financial Capability Worker to join the Financial Resilience and Wellbeing Service in Townsville. You will deliver financial literacy education through workshops and information sessions, supporting individuals and families experiencing financial hardship.

The role focuses on building budgeting skills and long-term financial resilience, including mobile community delivery and collaboration with partner organisations.

Qualifications

• Completed a Financial Literacy Skillset (or willing to obtain within the first 3 months of employment).
• Preferred qualification is Certificate III in Community Services.
• Working towards Diploma of Financial Counselling would be advantageous.
• Have completed or working towards a Problem Gambling Skill Set CHCSS00111 course would be advantageous.
• Demonstrated competency in financial literacy and knowledge of interventions to empower individuals and families to budget choices.
• Demonstrated knowledge and experience in creation and delivery of workshops and presentations in various settings.
• Membership of eligibility for FCQ.
• Current drivers’ license.
• Suitability Card for Child Related Employment (Blue Card).

Responsibilities

• Deliver financial literacy education, including workshops and information sessions.
• Support clients one-on-one and in group settings to build budgeting capability.
• Develop and deliver tailored community education activities focused on empowerment and resilience.
• Work in a mobile capacity, co-locating with organisations to improve accessibility.
• Contribute to community education initiatives that raise awareness of financial wellbeing issues.

Skills

Financial literacy

Workshop delivery

Community outreach

Client support

Driver's license

Blue Card

FCQ membership

Education

Certificate III in Community Services

Diploma of Financial Counselling (advantage)

Problem Gambling Skill Set CHCSS00111 (advantage)

Job description

Financial Capability Worker | Financial Resilience & Wellbeing Service | Townville Employment Term: Maximum Term to 30 June 2026, Part-Time (60.8 hours per fortnight) Location: Townsville Remuneration: $46.70 per hour + Super + NFP Salary Packaging (save tax and increase your take home pay) Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

We are seeking a Financial Capability Worker to join our Financial Resilience and Wellbeing Service—a free, confidential service supporting individuals and families experiencing financial hardship, stress, anxiety and mental health challenges.

In this role, you will support those accessing the service to create positive and practical outcomes.

The Financial Capability Worker works with clients and the community on a one-on-one basis as well as group settings to ease the hardship of people in financial difficulty or crisis by helping people build longer-term capability to budget and manage their money better and make informed choices. As a Financial Capability Worker, you will deliver financial literacy education, by way of workshops, information sessions, and maintain a strong focus on supporting people to change behavioural patterns. Work with individuals to create strategies to develop a longer-term capability to budget and manage their money and make informed choices. Develop and deliver tailored group community education (financial literacy) activities with a focus on empowerment and building resilience by providing strategies and awareness of current needs and issues which facilitate early intervention outcomes. Work in a mobile capacity in the community, co-locating with organisations to ensure accessibility to clients in need. Contribute to community education initiatives that raise awareness of financial wellbeing issues.

What makes a difference for us?

• Completed a Financial Literacy Skillset (or willing to obtain within the first 3 months of employment).
• The preferred Qualification is Certificate III in Community Services.
• Working towards a Diploma of Financial Counselling would be advantageous.
• Have completed or working towards a Problem Gambling Skill Set CHCSS00111 course would be advantageous.
• Demonstrated competency in financial literacy and knowledge of interventions and approaches to empower individuals and families to make informed budgeting choices.
• Demonstrated knowledge and experience in the creation and delivery of workshops and presentations in a variety of settings.
• Membership of eligibility for membership with Financial Counselling Queensland (FCQ).
• Current drivers’ license.
• Suitability Card for Child Related Employment (Blue Card).

What makes a difference for you?

• Flexible work arrangements to support work-life balance.
• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained.
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs.
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.
• Career development opportunitiesto challenge yourself, grow and make a meaningful difference.
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others.

Diversity & Inclusion

Our approach is simple – everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Child Safe, Child Friendly

UnitingCare is committed to being a Child Safe and Child Friendly organisation and will: provide welcoming, safe and nurturing services for children, implement measures to prevent child abuse and neglect within our services appropriately and immediately address child abuse and neglect if it does occur, abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. Commitment to Safeguarding We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

UnitingCare is the second-largest Queensland employer, with more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital. When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts. For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities. www.unitingcareqld.com.au We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example. So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy.