Financial Capability Worker

UnitingCare Health; Townsville City; On-site; AUD 53,000 - 76,000; Part time

Benefits offered by this job

Salary packaging

NFP salary packaging

Parental leave

Job summary

UnitingCare Queensland is seeking a Financial Capability Worker to support people experiencing financial hardship through a confidential service. You will deliver literacy education, assist clients in budgeting and money management, and run tailored community sessions to build resilience.

The role involves mobile work in the community and collaboration with local organisations. You will engage with individuals and groups, contribute to early intervention strategies, and help clients access a

Qualifications

• Completed a Financial Literacy Skillset (or willing to obtain within the first 3 months of employment).
• Preferred qualification is Certificate III in Community Services.
• Diploma of Financial Counselling would be advantageous.
• Problem Gambling Skill Set CHCSS00111 would be advantageous.
• Demonstrated competency in financial literacy and interventions to empower budgeting choices.
• Experience creating and delivering workshops in various settings.
• FCQ membership eligibility.
• Blue Card (Child Related Employment)

Responsibilities

• Deliver financial literacy education via workshops, sessions and information materials.
• Help individuals develop long-term budgeting strategies and informed money choices.
• Develop and deliver group education activities to improve financial resilience.
• Work mobile in the community, co-locating with partner organisations to reach clients.
• Contribute to community education initiatives on financial wellbeing.

Skills

Financial literacy

Workshop delivery

Stakeholder engagement

Community education

BCFC FCQ eligibility

Education

Certificate III in Community Services

Diploma of Financial Counselling (advantage)

Problem Gambling Skill Set CHCSS00111 (advantage)

Job description

Financial Capability Worker | Financial Resilience & Wellbeing Service | Townville

• Employment Term: Maximum Term to 30 June 2026, Part-Time (60.8 hours per fortnight)
• Remuneration: $46.70 per hour + Super + NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

We are seeking a Financial Capability Worker to join our Financial Resilience and Wellbeing Service—a free, confidential service supporting individuals and families experiencing financial hardship, stress, anxiety and mental health challenges. In this role, you will support those accessing the service to create positive and practical outcomes.

The Financial Capability Worker works with clients and the community on a one-on-one basis as well as group settings to ease the hardship of people in financial difficulty or crisis by helping people build longer-term capability to budget and manage their money better and make informed choices.

As a Financial Capability Worker, you will

• Deliver financial literacy education, by way of workshops, information sessions, and maintain a strong focus on supporting people to change behavioural patterns.
• Work with individuals to create strategies to develop a longer-term capability to budget and manage their money and make informed choices.
• Develop and deliver tailored group community education (financial literacy) activities with a focus on empowerment and building resilience by providing strategies and awareness of current needs and issues which facilitate early intervention outcomes.
• Work in a mobile capacity in the community, co-locating with organizations to ensure accessibility to clients in need.
• Contribute to community education initiatives that raise awareness of financial wellbeing issues.

What makes a difference for you?

• Completed a Financial Literacy Skillset (or willing to obtain within the first 3 months of employment).
• The preferred Qualification is Certificate III in Community Services.
• Working towards a Diploma of Financial Counselling would be advantageous.Have completed or working towards a Problem Gambling Skill Set CHCSS00111course would be advantageous
• Demonstrated competency in financial literacy and knowledge of interventions and approaches to empower individuals and families to make informed budgeting choices
• Demonstrated knowledge and experience in the creation and delivery of workshops and presentations in a variety of settings
• Membership of eligibility for membership with Financial Counselling Queensland (FCQ).
• Suitability Card for Child Related Employment (Blue Card)

Flexible work arrangements

to support work-life balance

NFP Salary Packaging:

Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained

A recognition and rewards platform

providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave

and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave

offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities

to challenge yourself, grow and make a meaningful difference

A positive and inclusive team

based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

provide welcoming, safe and nurturing services for children

implement measures to prevent child abuse and neglect within our services

appropriately and immediately address child abuse and neglect if it does occur

abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple- everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.