Financial Capability Worker

UnitingCare Health Pty Ltd.; Townsville City; Hybrid; AUD 53,000 - 76,000; Part time

Benefits offered by this job

Flexible work arrangements

NFP Salary Packaging

Recognition & Rewards platform

12 weeks paid parental leave

Diversity & inclusive leave

Job summary

UnitingCare Queensland is seeking a Financial Capability Worker to join the Financial Resilience and Wellbeing Service in Townsville. The role supports individuals and families through one-on-one and group settings, delivering financial literacy education and budgeting strategies to build longer-term capability.

The position is a maximum-term, part-time role with mobile community work, flexible arrangements, and access to NFP salary packaging.

Qualifications

• Completed a Financial Literacy Skillset (or willing to obtain within 3 months).
• Certificate III in Community Services is preferred.
• Diploma of Financial Counselling advantageous.
• Problem Gambling Skill Set CHCSS00111 advantageous.
• Demonstrated knowledge of financial literacy and budgeting interventions.
• Experience in delivering workshops/presentations in various settings.
• Membership eligibility with FCQ.
• Current driver’s license.
• Blue Card (Child Safety) suitability.

Responsibilities

• Deliver financial literacy education through workshops and information sessions.
• Support individuals to create budgeting strategies for long-term financial capability.
• Develop and deliver tailored group education on financial literacy for empowerment and resilience.
• Work in a mobile capacity across the community, co-locating with organisations.
• Contribute to community education initiatives on financial wellbeing.
• Assist in early intervention outcomes for clients in need.

Skills

Financial literacy

Interventions

Workshop delivery

Community outreach

Budgeting advice

Public speaking

Driver's license

Blue Card/Suitability

Education

Certificate III in Community Services

Diploma of Financial Counselling (advantageous)

Tools

Financial literacy programs

Job description

Financial Capability Worker### Financial Capability WorkerApply: Onsite: Aitkenvale: Full time: Posted Today: End Date: November 29, 2026 (29 days left to apply): JR125125**Financial Capability Worker | Financial Resilience & Wellbeing Service | Townville** * **Employment Term:** Maximum Term to 30 June 2026, Part-Time (60.8 hours per fortnight)* **Location:** Townsville* **Remuneration:** $46.70 per hour + Super + NFP Salary Packaging (save tax and increase your take home pay) **Make a meaningful difference with UnitingCare Queensland**At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives. We are seeking a **Financial Capability Worker** to join our Financial Resilience and Wellbeing Service—a free, confidential service supporting individuals and families experiencing financial hardship, stress, anxiety and mental health challenges. In this role, you will support those accessing the service to create positive and practical outcomes. The **Financial Capability Worker** works with clients and the community on a one-on-one basis as well as group settings to ease the hardship of people in financial difficulty or crisis by helping people build longer-term capability to budget and manage their money better and make informed choices. **As a Financial Capability Worker, you will*** Deliver financial literacy education, by way of workshops, information sessions, and maintain a strong focus on supporting people to change behavioural patterns.* Work with individuals to create strategies to develop a longer-term capability to budget and manage their money and make informed choices.* Develop and deliver tailored group community education (financial literacy) activities with a focus on empowerment and building resilience by providing strategies and awareness of current needs and issues which facilitate early intervention outcomes.* Work in a mobile capacity in the community, co-locating with organizations to ensure accessibility to clients in need.* Contribute to community education initiatives that raise awareness of financial wellbeing issues. **What makes a difference for us?*** Completed a Financial Literacy Skillset (or willing to obtain within the first 3 months of employment).* The preferred Qualification is Certificate III in Community Services.* Working towards a Diploma of Financial Counselling would be advantageous.Have completed or working towards a Problem Gambling Skill Set CHCSS00111 course would be advantageous* Demonstrated competency in financial literacy and knowledge of interventions and approaches to empower individuals and families to make informed budgeting choices* Demonstrated knowledge and experience in the creation and delivery of workshops and presentations in a variety of settings* Membership of eligibility for membership with Financial Counselling Queensland (FCQ).* Current drivers’ license.* Suitability Card for Child Related Employment (Blue Card)**What makes a difference for you?*** **Flexible work arrangements** to support work-life balance* **NFP Salary Packaging:** Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained* **A recognition and rewards platform**, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs* **12 weeks paid parental leave** and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme* **Diversity and inclusive leave**, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events* **Career development opportunities** to challenge yourself, grow and make a meaningful difference* **A positive and inclusive team** based on respect, shared standards, strong values and a commitment to serving others**We’d love you to be part of our UnitingCare family**Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.***Child safe, Child friendly****UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:** *provide welcoming, safe and nurturing services for children** *implement measures to prevent child abuse and neglect within our services** *appropriately and immediately address child abuse and neglect if it does occur** abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme***Diversity & Inclusion****Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.****Safe workplace****We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.****Commitment to Safeguarding****We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.*