Financial Advocate for Vulnerable Adults

Suffolk County Council; Ipswich City; Hybrid; AUD 51,000 - 63,000; Full time

Benefits offered by this job

29 days annual leave (pro rata)

LGPS pension

Flexible working options

Training & development

Job summary

Suffolk County Council is seeking a Financial Support Officer to help vulnerable adults manage their finances, pay bills, and navigate benefits while acting in their best interests. The role emphasizes compassionate, confidential support with strong organisational and communication skills.

You will handle diverse caseloads, coordinate with families, carers and professionals, and travel across Suffolk to visit clients. DBS checks apply; hybrid working is available.

Qualifications

• No professional finance background required; transferable budgeting/financial management skills welcome.
• Strong organisation and ability to handle financial information with accuracy.
• Excellent communication and relationship-building skills are essential.

Responsibilities

• Manage own varied caseload of clients and their financial affairs.
• Make decisions in the clients' best interests and ensure financial records are clear and accurate.
• Liaise with family members, carers, social care professionals, banks and government bodies.
• Prepare Deputyship applications for Court of Protection and reports for the OPG.
• Travel regularly across Suffolk to visit clients; work independently and within a team.

Skills

Organised

Communication skills

Caseload management

Compassionate communication

Job description

Suffolk County Council is seeking a Financial Support Officer to help vulnerable adults manage their finances, pay bills, and navigate benefits while acting in their best interests. The role emphasizes compassionate, confidential support with strong organisational and communication skills.

You will handle diverse caseloads, coordinate with families, carers and professionals, and travel across Suffolk to visit clients. DBS checks apply; hybrid working is available.