Finance Support Services Officer

University of New South Wales; Sydney; On-site; AUD 92,000 - 104,000; Full time

Benefits offered by this job

17% Superannuation

Leave loading

Discounts and entitlements

Job summary

UNSW Kensington Campus is seeking Finance Support Services Officers to perform broad financial administration, including purchase orders, billing and month-end tasks, while maintaining data integrity and compliance. The role supports customers and internal stakeholders in a high-volume environment.

The successful candidates will bring tertiary finance qualifications, experience in purchase-to-pay, strong communication skills and knowledge of PeopleSoft/Concur.

Qualifications

• Tertiary qualification in a relevant discipline and progression towards a CA or CPA qualification is desirable.
• Demonstrated experience in high-volume operational purchase-to-pay or transactional financial services within a large and diverse business.
• Demonstrated awareness of financial controls and experience applying policy and guidelines.
• Experience managing customer expectations and appropriately responding to customer needs.
• Well-developed communication, interpersonal and stakeholder management skills, with the ability to work professionally with a wide range of internal and external stakeholders in a high-volume environment.
• Well-developed time management and organisational skills, with the ability to work under pressure and manage multiple tasks with competing deadlines while providing excellent customer service.
• Working knowledge of computer applications and experience with enterprise financial systems and software, such as PeopleSoft and Concur.
• Strong attention to detail and the ability to deliver results within required deadlines and quality parameters.

Responsibilities

• Perform broad financial administration duties, including purchase orders, billing, receipting, month-end activities, journals and routine reporting, ensuring accuracy, data integrity and compliance with financial controls, policies and funding guidelines.
• Build and maintain strong customer relationships and provide guidance, advice and support on purchasing processes, policies and systems.
• Support continuous improvement of Finance processes by championing change and seeking feedback.
• Provide reliable, efficient and effective customer service through timely and professional communication.
• Foster collaborative and productive relationships across Finance to support effective and accurate service delivery.
• Undertake other duties required to meet customer and Finance needs, commensurate with the role and level.

Skills

Operational finance experience

Purchase-to-Pay

Stakeholder management

Customer service

Communication skills

PeopleSoft/Concur knowledge

Attention to detail

Education

Tertiary qualification in a relevant discipline

CA/CPA progression desirable

Tools

PeopleSoft

Concur

Job description

At UNSW, we take pride in the broad range and high quality of our teaching programs. Our teaching gains strength and currency from our research activities, strong industry links and our international nature; UNSW has strong regional and...

• Duration: Fixed-term contract until February 2027
• Remuneration: Level 5: $92,265 - $104,401 + 17% super + Leave Loading
• Location: UNSW Kensington Campus

About UNSW:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters:

Multiple opportunities are available for Finance Support Services Officers within Operational Finance, delivering financial processes and transactional activities that support the day-to-day operations of UNSW Faculties and Divisions.

Operational Finance supports UNSW’s core finance systems and transactional activities, including Finance Support Services, Help Desk, Accounts Payable and Accounts Receivable. The team is focused on standardising and continuously improving processes and systems to support financial management integrity and strategy.

These opportunities would suit both experienced finance professionals looking to apply their operational expertise in a large and complex organisation, and emerging accounting professionals seeking to further develop their skills in a supportive, high-volume finance environment.

The role reports to the Finance Support Services Supervisor and has no direct reports.

Responsibilities:

• Perform broad financial administration duties, including purchase orders, billing, receipting, month-end activities, journals and routine reporting, ensuring accuracy, data integrity and compliance with financial controls, policies and funding guidelines.
• Build and maintain strong customer relationships and provide guidance, advice and support on purchasing processes, policies and systems.
• Support continuous improvement of Finance processes by championing change and seeking feedback.
• Provide reliable, efficient and effective customer service through timely and professional communication.
• Foster collaborative and productive relationships across Finance to support effective and accurate service delivery.
• Undertake other duties required to meet customer and Finance needs, commensurate with the role and level.

For more information regarding the responsibilities for this role, please refer to the Position Description at JOBS@UNSW.

Skills and Experience Summary:

• Tertiary qualification in a relevant discipline and progression towards a CA or CPA qualification is desirable.
• Demonstrated experience in high-volume operational purchase-to-pay or transactional financial services within a large and diverse business.
• Demonstrated awareness of financial controls and experience applying policy and guidelines.
• Experience managing customer expectations and appropriately responding to customer needs.
• Well-developed communication, interpersonal and stakeholder management skills, with the ability to work professionally with a wide range of internal and external stakeholders in a high-volume environment.
• Well-developed time management and organisational skills, with the ability to work under pressure and manage multiple tasks with competing deadlines while providing excellent customer service.
• Working knowledge of computer applications and experience with enterprise financial systems and software, such as PeopleSoft and Concur.
• Strong attention to detail and the ability to deliver results within required deadlines and quality parameters.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

A copy of the Position Description can be found on JOBS@UNSW.

Get in Touch:

For queries regarding the recruitment process, contact Lucy Gerondis, Talent Acquisition Partner: [e-mail]

(Applications sent via email will not be accepted, please apply via the application portal).

Pre-Employment Checks

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:-

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fair, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.