Finance Officer - NDIS

Synapse; Brisbane; Hybrid; AUD 86,000 - 92,000; Part time

Benefits offered by this job

Hybrid working arrangements

Dog-friendly office

Salary packaging benefits

Job summary

Synapse Australia is seeking a Finance Officer to support financial operations with a focus on NDIS billing and payroll-related tasks. Based in Brisbane with hybrid working arrangements, the role requires strong accounting skills and NDIS knowledge.

The position offers a permanent part-time arrangement (60.8 hours per fortnight) or full-time on offer for the right candidate, with a competitive salary and salary packaging benefits.

Qualifications

• Minimum five years' demonstrated experience in a Finance Officer/Accounts Officer or similar role, preferably in not-for-profit or disability/community services.
• NDIS claiming platforms experience with understanding of NDIS legislation, pricing, support categories and SIL funding.
• Strong technical accounting skills: accounts receivable, reconciliations and general ledger processes.
• Excellent verbal and written communication and interpersonal skills; able to investigate and resolve complex financial queries with internal/external stakeholders.
• Excellent organisational/time management skills; able to manage conflicting priorities and meet deadlines autonomously.
• Microsoft Excel competency across the Office suite.
• Current permanent working rights in Australia.
• National Police Check or willingness to obtain one.

Responsibilities

• Coordinate end-to-end NDIS billing and claiming processes (PRODA, provider claims, self-managed and plan-managed accounts).
• Liaise with internal managers and external plan managers to ensure timely billing and resolve NDIA queries.
• Undertake bank and NDIS payment reconciliations; investigate discrepancies and process adjustments.
• Assist with month-end close, general ledger reconciliations and external audits.
• Provide accounts payable backup during leave and support general finance operations.
• Contribute to finance projects, process improvements and other financial activities as required.

Skills

Verbal and written communication

Interpersonal skills

Time management

Autonomy

Tools

Microsoft Excel

Salesforce

Job description

Synapse Australia supports people living with brain injury, along with their families and carers. We're a purpose-driven organisation where the work you do genuinely matters. You'll be joining a supportive team that values collaboration, practical thinking, a good sense of humour and treating people like people.

Our workplace is welcoming, relaxed, dog-friendly and full of people who care about what they do.

What will you be doing?

Reporting to the Finance Manager, you'll play an imperative role in supporting Synapse's financial operations, bringing your accounting expertise, NDIS knowledge and collaborative approach to an organisation making a meaningful difference in the community.

This role involves daily engagement with internal and external stakeholders, requiring a positive, proactive approach with highly developed communication and interpersonal skills.

Key responsibilities include the following:

Coordination of end-to-end NDIS billing and claiming processes, including PRODA, provider claims and self-managed and plan-managed accounts, with an in-depth understanding of NDIS claims, legislation, pricing arrangements and support categories and SIL funding.

Liaise with internal managers and external plan managers to facilitate timely billing and resolve queries from NDIA.

Undertake regular bank and NDIS payment reconciliations, investigating discrepancies and processing adjustments.

Assist with month-end financial close, general ledger reconciliations and annual external audit activities.

Provide accounts payable backup during periods of leave and support general finance operations.

Contribute to finance projects, process improvements and other financial activities as required.

What's in it for you?

A genuine permanent part time opportunity, initially 60.8 hours per fortnight or full-time on offer for the right candidate who ticks all the boxes.

Competitive salary of $85,798–$92,279 per annum (pro rata for part-time hours).

Salary packaging benefits of up to $18,550 per annum, subject to eligibility.

A beautiful, leafy West End location, away from the corporate hustle.

Easy access to public transport and convenient parking.

Brisbane based with hybrid working arrangements.

Team collaborative environment where contribution is valued.

A friendly, relaxed and dog-friendly office (yes, four-legged colleagues are welcome).

The Essential ‘Must-Haves’ for the role

Minimum five years' demonstrated experience in a Finance Officer, Accounts Officer, Assistant Accountant or similar financial role, preferably within the not-for-profit (NFP), disability or community services sector.

Proven experience using NDIS claiming platforms, with a sound understanding of NDIS legislation, pricing arrangements, support categories and SIL funding.

Strong technical accounting skills, including accounts receivable, financial reconciliations and general ledger processes.

Highly developed verbal and written communication and interpersonal skills, with the ability to investigate and resolve complex financial queries and work collaboratively with internal teams and external stakeholders.

Excellent organisational and time management skills, with the ability to manage competing priorities, work autonomously and consistently meet deadlines.

Microsoft Excel competency across the Microsoft Office suite.

Current permanent working rights within Australia.

National Police Check or willingness to obtain one.

Desirable:

Experience with Salesforce, rostering and timesheet systems, SCHADS Award payroll or within the disability or community services sector.

Have a question? We'd love to chat. Contact us at ***********@synapse.org.au

To find out more about the difference we make, visit: https://synapse.org.au/

Synapse Australia is committed to diversity, inclusion and creating a respectful and welcoming workplace. We strongly encourage Aboriginal and Torres Strait Islander people to apply and welcome applications from people of all backgrounds, cultures, abilities and lived experiences.

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