Finance Manager

Complete Staff Solutions; Casino; On-site; AUD 120,000 - 180,000; Full time

Job summary

Complete Staff Solutions in Casino, NSW, is seeking an experienced Finance Manager to lead the Casino branch, drive growth, and deliver strong customer outcomes while managing risk and governance.

You will develop a capable team, build relationships with customers, local businesses and community groups, and ensure operations meet ACL, AML/CTF and privacy obligations.

Qualifications

• Experience in banking, finance, lending or financial services.
• Strong people leadership and coaching skills.
• Proven ability to build relationships with customers and stakeholders.
• Solid understanding of credit, lending and compliance obligations.
• Commercial awareness and growth opportunity identification.

Responsibilities

• Lead the Casino branch and execute business plans to achieve growth and performance objectives.
• Drive growth across lending, investments, asset finance and referrals.
• Build and maintain relationships with customers, local businesses and community groups.
• Deliver exceptional customer service and assist with lending and investment needs.
• Oversee branch operations, reporting and compliance with ACL, AML/CTF and privacy requirements.
• Lead, coach and develop branch staff to foster a high-performance, customer-focused culture.

Skills

People leadership

Relationship management

Lending

Compliance

Business development

Communication

Education

Finance/business degree

Job description

Are you an experienced finance or banking professional who thrives on building strong customer relationships, developing people and growing a successful local business?

Complete Staff Solutions is seeking an experienced and motivated Finance Manager to lead the performance and growth of a leading finance branch based in Casino and play a key role in supporting customers and the broader Northern Rivers community.

This is an exciting opportunity for a commercially minded leader who can balance customer service, business growth, people leadership and risk management.

Finance Manager

Casino, NSW.

About the Role

As the Finance Manager, you will have overall responsibility for the leadership and performance of the Casino branch. You will lead a team, develop customer relationships, identify new business opportunities and ensure the branch delivers exceptional customer outcomes while operating within a strong risk, compliance and governance framework.

You will be a visible and trusted representative within the local community, developing relationships with customers, businesses, professional networks and community organisations.

Key Responsibilities

• Lead the Casino branch and execute business plans to achieve growth and performance objectives.
• Drive growth across lending, investments, asset finance and referral opportunities.
• Build and maintain strong relationships with customers, local businesses, community groups and key stakeholders.
• Deliver exceptional customer service and support customers with their lending and investment needs.
• Manage key customer relationships and assist with complex customer enquiries.
• Identify and maximise referral and business development opportunities.
• Lead, coach and develop branch employees, fostering a high-performance and customer-focused culture.
• Conduct performance discussions, workforce planning and training activities.
• Oversee branch operations, workflow, records and reporting.
• Ensure branch objectives, budgets and performance targets are achieved.
• Maintain strong risk and compliance practices across lending, investments and branch operations.
• Ensure compliance with Australian Credit Licence (ACL), AML/CTF, privacy, internal policies and procedures.
• Identify, manage and elevate operational, compliance and reputational risks appropriately.
• Support audit, quality assurance and continuous improvement activities.
• Represent the organisation positively across the Northern Rivers community.

About You

You will be an experienced finance, banking or financial services professional with strong leadership capability and a genuine commitment to delivering great customer outcomes.

To be successful, you will bring:

• Demonstrated experience in banking, finance, lending, investments or financial services.
• Strong people leadership, coaching and development skills.
• Proven relationship management, sales and business development capability.
• A sound understanding of credit, lending and financial services compliance obligations.
• Strong commercial awareness and the ability to identify and convert growth opportunities.
• Excellent communication and stakeholder engagement skills.
• The ability to build trusted relationships with customers, businesses and community stakeholders.
• Strong organisational skills and attention to detail.
• A proactive, solutions-focused approach to risk and compliance.
• Relevant finance, business or management qualifications will be highly regarded.

What Success Looks Like

In this role, you will be responsible for delivering outcomes across:

• Lending and investment growth.
• Branch profitability and business performance.
• Customer satisfaction and retention.
• Employee engagement and capability development.
• Achievement of branch budgets and business plans.
• Compliance, risk and audit outcomes.
• Community engagement and new business development.

Why Join?

This an opportunity to make a genuine impact in the Northern Rivers community, lead a capable team and help customers achieve their financial goals.

You will have the opportunity to build meaningful relationships, identify new opportunities and lead a branch where customers, community, people and sustainable growth are at the heart of success.

If you are ready to take the next step in your finance career and lead a local branch, we want to hear from you.