Field Technician

Tasmania; Wollongong City Council; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Tool of trade vehicle

Laptop and phone provided

Flexible leave and parental leave

Job summary

Tabcorp in Wollongong is seeking a Technical Services Technician to service, maintain and install wagering and gaming equipment across venues. You will conduct preventative maintenance and manage schedules to deliver outstanding customer outcomes.

No prior wagering and gaming experience is required; a comprehensive training program will provide the skills you need. A genuine interest in electronics, good communication, and a proactive attitude matter most; licences and a full driver’s licence

Qualifications

• Genuine interest in electronics
• Ability to learn technical processes
• Clear communication and customer service focus

Responsibilities

• Service, maintain and install wagering and gaming equipment across venues.
• Conduct preventative maintenance checks to reduce downtime.
• Prioritise and manage work schedules to deliver customer outcomes.
• Keep accurate records of maintenance activities and compliance with regulations.

Skills

Electronics interest

Problem-solving

Willingness to learn

Customer service

Job description

Job Description

Step into a role where your interest in electronics and problem-solving mindset keep Australia's gaming venues thriving. While you're making a difference, we'll help you grow your career in a collaborative environment where you can be yourself. Together, we believe anything is possible. Game to join us?

Your role

As part of our Technical Services Team in Wollongong, you will play a key role in ensuring our venues operate at their best. Your work will directly influence customer satisfaction and the integrity of our services. Day to day this means you will:

• Service, maintain and install wagering and gaming equipment across venues, clubs and pubs
• Conduct preventative maintenance checks to reduce downtime and disruptions
• Prioritise and manage work schedules to deliver outstanding customer outcomes
• Keep accurate records of maintenance activities, ensuring compliance with regulations and standards
• Build strong relationships with venue staff through reliable service delivery, MAX, part of Tabcorp, provides the expertise and services that keep Australia's gaming venues performing at their best. From regulatory guidance to technical and operational solutions, we help hotels, clubs and casinos succeed - while championing safe and responsible gaming for every venue and community. With operations across thousands of venues nationwide, MAX is where you can make a real impact and belong where the action is.

Join the action

Ready to make MAX your home ground? Join a team that thrives on collaboration, inclusion, respect, and face to face connection. We welcome and support people of all abilities - if you need adjustments during the process, email [e-mail].

About the Candidate

We're looking for someone eager to learn, motivated to grow, and ready to make a difference. With our training program, you'll gain the technical expertise you need - you don't need previous experience with wagering and gaming equipment to excel in this in this role. Our comprehensive training program is designed to equip you with the skills and knowledge you need. What matters most is your motivation to learn and a few key qualities:

• A genuine interest in electronics, and a problem-solving mindset
• Some prior experience servicing electronic equipment through work or hobbies
• Proven ability to deliver excellent customer service with clear communication
• Strong integrity, respect, and a proactive can-do attitude
• Ability to adapt to varied schedules including weekends and evenings
• Willingness to obtain and maintain required licences and certifications, and a full driver's license

Work Environment

We know that when we belong, we thrive. That's why we offer:

• Tool of trade vehicle, tools, phone and laptop included
• A varied and engaging work schedule
• Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave
• 18 weeks paid parental leave for every new parent, no matter your role?
• Ticketing to some of the country's biggest racing and sports events.
• Access to our leading wellbeing app and programs to help you be your best
• A range of corporate discounts and special offers with leading retailers
• A diverse and inclusive culture where everyone belongs