Field Technical Lead – Heavy-Duty Equipment Support

Cummins; Newman; On-site; AUD 110,000 - 140,000; Full time

Job summary

Cummins Inc. is seeking an experienced Field Service Technician to provide on-site technical support for Cummins-powered equipment at Roy Hill Mine. The role involves fault finding, diagnostics, and working closely with maintenance and operations to maximise fleet availability.

Based on a 4/3 roster (dayshift) with direct flights to site, you will lead escalation, coordinate repair strategies, and contribute to safety, reliability, and continuous improvement across the customer’s fleet.

Qualifications

• Extensive field service experience with Cummins engines and related systems.
• Advanced troubleshooting and diagnostic skills in mining or heavy equipment.
• Strong communication and interpersonal skills with customers at all levels.
• Ability to work independently while managing competing priorities.
• Commitment to safety, quality workmanship, and continuous improvement.
• Experience mentoring junior technicians (preferred).
• On-site Roy Hill Mine with 4/3 roster and flights direct to site.

Responsibilities

• Provide on-site expert technical support for Cummins-powered equipment across the customer’s fleet.
• First point of escalation for complex breakdowns and reliability issues.
• Lead fault finding, root cause analysis and diagnostic activities to resolve failures.
• Coordinate and support repair strategies for safe, timely, and cost-effective outcomes.
• Build strong working relationships with customer maintenance teams and operations personnel.
• Monitor fleet health and identify opportunities to improve reliability, performance, and maintenance practices.
• Support preventative maintenance through data review, fault history, and condition monitoring reports.
• Provide technical recommendations and guidance on product improvements and maintenance strategies.
• Assist with warranty investigations, technical reporting and documentation.
• Collaborate with Cummins engineering, service, and product support teams to resolve issues.
• Promote a strong safety culture by ensuring compliance with site standards.

Skills

Cummins engines

Troubleshooting

Communication skills

Independence

Problem solving

Safety culture

Education

Apprentice Trained Engine Technician

Australian Recognised Trade Cert (Heavy Mechanical/Plant)

Australian Drivers Licence

Job description

Cummins Inc. is seeking an experienced Field Service Technician to provide on-site technical support for Cummins-powered equipment at Roy Hill Mine. The role involves fault finding, diagnostics, and working closely with maintenance and operations to maximise fleet availability.

Based on a 4/3 roster (dayshift) with direct flights to site, you will lead escalation, coordinate repair strategies, and contribute to safety, reliability, and continuous improvement across the customer’s fleet.