Field Support Technician

Orica Limited; City Of Kalgoorlie-Boulder; On-site; AUD 55,000 - 85,000; Full time

Job summary

Orica, through Axis Mining Technology, seeks a Field Support Technician in Kalgoorlie to develop technical capability in mining technology and data workflows. The role is office- and warehouse-based initially, with training provided and potential progression into on-site field support.

Based at the Kalgoorlie Service Centre, you will support day-to-day operations, manage equipment and data systems, and build product knowledge while learning in a supportive, structured environment.

Qualifications

• Entry-level role with comprehensive training provided.
• Strong interest in technology and mining operations.
• Ability to learn drillhole survey equipment and data workflows.

Responsibilities

• Assist with managing driller technology fleets and cloud data flow systems.
• Clean, inspect, test and calibrate returned equipment for redeployment.
• Support warehouse and logistics activities, including rental kit prep and equipment tracking.
• Perform office duties: prepare calibration certificates and delivery notes; complete damage reports; maintain asset records.

Skills

Willingness to learn

Good communication

Team oriented

Basic computer literacy

Willingness to travel later

Hands-on mindset

Attention to detail

Tools

Data workflows

Driller tech fleets

Cloud-based data systems

Job description

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Field Support Technician

Date: 1 Sept 2026

Company: Orica

About Orica

About the role

Are you enthusiastic about technology and curious about how innovation supports modern mining operations? Axis Mining Technology, part of Orica Digital Services, is looking for a Field Support Technician to join our AusPac Regional Operations team based at our Kalgoorlie Service Centre.

This is an entry-level, residential role designed to develop technical capability over time. While the role will eventually include remote and on-site field support, the initial focus is office-and warehouse-based, allowing you to build strong product knowledge, operational understanding, and confidence before progressing into more advanced responsibilities. Full training will be provided.

What you will be doing

To begin with, this role is primarily based at our Kalgoorlie Service Centre, supporting day to day operations and the management of Axis Mining Technology’s equipment and data systems.

Your initial responsibilities will include:

• Assisting with the management of driller operable technology fleets and cloud based data flow systems
• Cleaning, inspecting, testing, and calibrating returned equipment to ensure it is ready for redeployment
• Supporting warehouse and logistics activities, including rental kit preparation and equipment tracking
• Performing office based administrative duties, such as:
  • Preparing calibration certificates and delivery notes
  • Completing damage reports
  • Asset tracking and record management

Through these core responsibilities, you will develop a strong understanding of our products, systems, and customer workflows.

As your experience and confidence grow, the role will progressively expand to include:

• Office based remote technical support (phone, text, and email)
• Customer support and troubleshooting
• On site client training and technical field support, including travel to remote sites, once fully trained and competent

This structured progression ensures you are well supported as you grow into the full scope of a Field Support Technician.

What you will bring

• We are looking for someone at the early stage of their career who is keen to learn and grow. Prior specialist experience is not required, as comprehensive training will be provided. You will bring:
• A genuine interest in technology, equipment, and mining operations
• A willingness to learn technical systems, tools, and processes (including drillhole survey equipment and data workflows)
• A practical, hands on mindset, with attention to detail and a strong sense of responsibility
• Basic computer literacy and comfort working with digital tools and data
• Good communication skills and a positive, team oriented attitude
• A willingness to travel to remote sites in the future as part of your development
• The ability to work safely, follow procedures, and contribute to a well organised service centre

This role is ideal for local Kalgoorlie residents looking to start a long term career in mining technology and digital services.

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.