Field Service Technician QLD

ABCO Products, Inc.; Brisbane; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Phone & tablet

Great workplace culture

Flexible territory

Job summary

Abco is seeking an experienced Field Service Technician to join our QLD team in Park Ridge. You will service and repair industrial and commercial cleaning equipment in field and workshop environments, ensuring quality and safety.

Reporting to the National Service Manager, you will perform pre-delivery prep, testing and tagging, complete digital paperwork, and occasionally train operators. A strong communicator and team player with a can‑do attitude will thrive here.

Qualifications

• Experience in servicing industrial and commercial cleaning equipment.

Responsibilities

• Service and repair of industrial and commercial cleaning equipment in field and workshop environments.
• Pre-delivery preparation of new equipment, including de-crating, assembly, and quality checks.
• Testing and tagging of equipment; certification possible.
• Completion of digital paperwork, including work orders and quotes.
• Occasional operator training on machinery use and maintenance.
• Collaborate with Service Coordinators and Operations teams.
• Identify upselling opportunities for equipment and services.
• Support Sales with leads and machine installations.

Skills

Strong communicator

Team player

Job description

Abco is a leading national supplier of commercial and industrial cleaning equipment, as well as cleaning and hygiene products, servicing a diverse range of Australian clients.

We are currently seeking an experiencedField Service Technicianto join our QLD team, based inPark Ridge.We’relooking for a strong communicator who is a genuine team player, with an excellent attitude, loyalty, and commitment to delivering outstanding service.

This role would ideally suit an experienced Service Technician within the cleaning industry; however, this is not essential. You may be a workshop mechanic or trades assistant looking to branch into a new field, or an experienced field technician seeking a fresh challenge. Most importantly, you bring a positive attitude and a genuine desire to learn and grow.

At Abco, we offer exciting opportunities for career progression, along with the following benefits:

• Company phone and tablet
• A workplace culture that is the envy of the industry
• The territory and service area for this position can be structured to accommodate your home location.

About the Role

Reporting to the National Service Manager, your responsibilities will include (but are not limited to):

• Service and repair of industrial and commercial cleaning equipment in both field and workshop environments
• Pre-delivery preparation of new equipment, including de-crating, assembly, upgrades, and quality control checks
• Testing and tagging of equipment, including plug changes where required (We Will be happy to get you certified for both ifyou’renot already)
• Completion of digital paperwork, including work orders and quotes
• Occasional operator training on the correct use and maintenance of machinery
• Collaboration with Service Coordinators and Operations teams
• Identifyingappropriate upsellingopportunities for equipment and services
• Supporting the Sales team with leads and machine installations
• Occasional onsite installation of chemical, soap, toilet paper, and hand towel dispensers

WhatWe’reLooking For

Attributes andbehavioursthat align with our core values:

• WeNot I– Be a team player
• Fast Fix– Fix it right the first time
• Own It– See every task through to completion
• Always Hungry– Strive for continuous improvement
• We always hire on values over skill set