Field Service Technician - Installations

Coca-Cola Europacific Partners; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Product allowances

Discount programs

Share purchase plan

Insurance benefits (Life, TPD, IP)

Novated leasing

EAP counselling

Job summary

Coca-Cola Europacific Partners is seeking a Field Service Technician to install and service a wide range of beverage equipment across North Queensland regions. You will work with stakeholders, travel as needed, and maintain high-quality workmanship in line with customer expectations.

The role requires strong organisational skills, problem-solving on the go, and a commitment to safety and service excellence across diverse geographic areas.

Qualifications

• Strong relationship management and collaboration skills.
• Excellent time management and organisational abilities.
• Confidence using IT systems and technology.

Responsibilities

• Complete installations as per Fountain Installation Standards.
• Keep yourself and others safe at all times.
• Provide the best possible customer service.
• Install equipment within customer and sales expectations.
• Proactive communication to internal & external customers.
• Record time accurately using IT systems.
• Participate in toolbox talks and safety audits.
• Manage inventory, stocktakes and cycle counts.
• Contribute to team success and develop technical skills.

Skills

Relationship management

Time management

Organisational skills

IT systems confidence

Education

Trade qualification (building/construction)

Job description

Field Service Technician - Installations

Location: Role can be based in either Townsville, Cairns, or Richlands! (Richlands location will require the ability to travel regularly to wider North Queensland when required and covering areas such as Mackay region, Townsville region, Cairn’s region and regional centers).

Hours: Monday to Friday, start times negotiable as per Enterprise Agreement

Enjoy the luxury of a take-home company car with fuel provided

We are Coca-Cola Europacific Partners (CCEP). We have 39,000 people serving 4 million customers in 31 markets.We combine the strength andscaleof a large, multi-national business withanexpert, local knowledge of the customers we serve and communities we support.We invest, employ, manufacture, and distribute locally.

In Australia, our portfolio includes the Coca-Cola family of products and well-loved brands such as Sprite, Fanta, Monster and Mother Energy, Mount Franklin, Powerade, Billson’s, and Grinders Coffee.

About the Equipment Services Team (EQS)

The EQS Field Service team is a dynamic environment that is responsible for the installation and servicing of CCEP’s equipment for our valued customers. This includes but is not limited to, Installation, Servicing, QA, Preventative Maintenance of CCEP wide range of equipment. The role of the EQS Field Service technician is to support the CCEP Sales teams in driving revenue and growth in the CCEP business by way of maximizing equipment uptime of CCEP’s equipment. Equipment Services is a function that engages in a diverse range of both internal and external stakeholders with a huge responsibility around Safety, Efficiency, Speed and Quality.

About the Role

We are seeking a Field Service Technician to join our dynamic Field Service team. You will be responsible for the installation of CCEP’s wide equipment range of beverage dispensing equipment. You will need to be highly organized, have strong customer service skills and high-quality standards. This appointment will see you working collaboratively with a range of stakeholders and a willingness to work as part of a team and the ability to work autonomously is essential.

Reporting to the Equipment Services State Installations Manager you will actively contribute to helping to sell CCEP’s products by completing installation work in an efficient manner whilst maintaining the high-quality standards in line with our customer and sales expectations.

This role is ideal for someone who enjoys working independently, solving problems on the go and delivering exceptional service across a diverse geographic area. Every day brings variety, travel and the satisfaction of supporting some of the world’s most iconic brands.

Key Responsibilities

• Complete installations as per our Fountain Installation Standards.
• Keeping yourself, your colleagues, our customers and our consumers safe at all times
• Providing the best possible customer service
• Equipment is installed within Customer and Sales expectations
• Proactive communication to internal & external customers
• Providing service at the lowest sustainable cost
• Adhering to standard processes and correct use of IT tools
• Contributing to team success
• Actively participate in maintaining and developing technical skills
• Actively participate in Toolbox Talks and safety audits
• Manage inventory, stocktakes and cycle counts
• Follow standard work procedures and accurately record time using IT systems
• Participate in continuous improvement projects and technical training

About You

• Strong relationship management and collaboration skills
• Ability to prioritise multiple tasks and work effectively under pressure
• Excellent time management and organisational skills
• Confidence using IT systems and technology
• Strong commitment to Workplace Health and Safety
• A trade qualification in the building/construction industry is advantageous
• Additional qualifications such as a Test and Tag accreditation or a Construction Industry White Card is beneficial, but not essential
• Experience in beer reticulation/the beverage industry is beneficial, but not essential

What’s In It For You

• Work with one of the world’s most recognisable brands.
• Receive free monthly product allowances to share with family and friends (including Coca Cola, Mount Franklin, Monster and more), plus access to staff product purchasing.
• Access a wide range of corporate discount programs, including Fitness Passport, Just Sunnies, Qantas Club, Microsoft, Lenovo, Hertz, GoGet and Estée Lauder.
• Opportunity to join the CCEP Employee Share Purchase Plan and receive matching shares (up to a capped amount).
• When you join the CCEP Corporate Super Plan with the Australian Retirement Trust, you’ll receive Life, TPD and IP insurance as part of your membership (limits, restrictions and exclusions apply).
• Access to novated leasing.
• Service awards recognising your contribution.
• Free counselling for you and your family through our EAP helpline, supporting your wellbeing.

Ready to Make Magic Happen?

Applications close Friday, the 16th of October, 2026.

Coca-Cola Europacific Partners is committed to an inclusive, equitable and safe workplace where everyone is supported. If you need any accessibility adjustments during the process, please let us know. Your wellbeing matters to us.

When you join CCEP, you’re stepping into a global organisation known for developing exceptional talent. We invest deeply in learning, mobility and long-term growth, creating an environment where your ambition is backed and your career can thrive.

This role is subject to standard pre-employment checks, which may include references, working rights, background checks and/or medical assessments.