Field Service Technician - Heavy Equipment & Hydraulics

Hiab; Brighton; On-site; AUD 96,000 - 111,000; Full time

Benefits offered by this job

$3,000 SIGN-ON Bonus

Comprehensive benefits: health, vision

Dental, company-paid & voluntary life,

Job summary

Hiab is seeking a skilled field service technician to perform preventive maintenance, repairs, and upgrades on forklifts, knuckle boom cranes, loaders, and related equipment at Hiab locations. You will follow safety practices and Hiab procedures to maintain strong customer relationships.

Responsibilities include inspecting, troubleshooting, documenting daily reports, coaching junior staff, and promoting Hiab’s quality standards.

Qualifications

• Ability to obtain and maintain a 1-year DOT Medical Card is required for this position.
• Valid Driver’s License is required.
• No more than one moving violation in the last year, or two in two years; all violations reviewed.
• High School diploma or equivalent is required.
• 3+ years of mechanical, hydraulic and electrical operations.
• Appropriate diagnostic and troubleshooting skills.
• Own tools required.
• Know, understand and comply with Hiab USA, Inc. Operating and Technical Procedures and Workplace Instructions.

Responsibilities

• Inspect, perform service, troubleshoot on Forklifts, Knuckle Boom Cranes, Loaders, Liftgates, Hooklifts, Skiploaders & Hoists in line with Manager’s instructions.
• Follow applicable safety rules, working practices and environmental requirements.
• Stay up to date with technical developments via internal service bulletins and courses.
• Respond to customer queries and concerns to maximize satisfaction and follow Hiab guidelines.
• Maintain documentation and submit daily reports in the required format.
• Recognize sales opportunities and communicate to District Service Manager.
• Coach/tutor junior colleagues and trainees as necessary.
• Conduct self in a way that promotes a positive image of the Hiab brand.

Skills

Diagnostic and troubleshooting skills

Mechanical operations

Hydraulic operations

Electrical operations

Driver's license

Education

High School diploma or equivalent

Job description

Hiab is seeking a skilled field service technician to perform preventive maintenance, repairs, and upgrades on forklifts, knuckle boom cranes, loaders, and related equipment at Hiab locations. You will follow safety practices and Hiab procedures to maintain strong customer relationships.

Responsibilities include inspecting, troubleshooting, documenting daily reports, coaching junior staff, and promoting Hiab’s quality standards.