Field Service Technician: Heavy Diesel Equipment On-Site

RDO Equipment Co; Mackay Regional; On-site; AUD 90,000 - 120,000; Full time

Job summary

RDO Equipment Co in Mackay, Queensland seeks a passionate Field Service Technician to diagnose, repair, and service heavy equipment on customer sites across the region. You’ll work with John Deere machinery, document work, and maintain safety standards.

The role demands hands-on experience with heavy diesel equipment, strong diagnostics in electrical/hydraulic/IT systems, and a customer‑facing mindset. A current Australian driver’s license and the right to work in Australia are essential.

Qualifications

• Trade qualified Heavy Diesel Fitter, Mobile Plant Mechanic, Diesel Mechanic or equivalent
• Hands-on experience with heavy diesel equipment, including major repairs and overhauls
• Strong diagnostic skills in electrical, hydraulic and IT systems
• Great communication skills and a strong focus on customer service
• Valid driver’s licence and the right to work in Australia
• Is safety conscious, solutions focused, and ready to grow
• A proactive team player who takes ownership and drives results
• Holds relevant certifications or qualifications
• This role requires specific certifications or licenses; we’ll request them later in the recruitment process.

Responsibilities

• Carry out diagnostics, repairs, servicing and maintenance on a range of heavy equipment
• Accurately record all work completed, including parts used and time taken
• Keep the workshop tidy and take care of tools, machines and equipment
• Work closely with the team and customers to identify service needs and provide solutions
• Follow all safety procedures and represent the company professionally on-site
• Deliver expert service and support to our customers and partners
• Contribute to a culture of safety, innovation, and continuous improvement

Skills

Heavy Diesel Fitter

Mobile Plant Mechanic

Diesel Mechanic

Strong diagnostics

Customer service

Job description

RDO Equipment Co in Mackay, Queensland seeks a passionate Field Service Technician to diagnose, repair, and service heavy equipment on customer sites across the region. You’ll work with John Deere machinery, document work, and maintain safety standards.

The role demands hands-on experience with heavy diesel equipment, strong diagnostics in electrical/hydraulic/IT systems, and a customer‑facing mindset. A current Australian driver’s license and the right to work in Australia are essential.