Field Service Technician — Healthcare Tech

Rauland Australia and New Zealand; Brisbane; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training opportunities

Career development

Autonomy

Supportive team

Descripción de la vacante

Rauland Australia and New Zealand is seeking a hands-on Service Technician to join our Services team. Reporting to the Territory Service Manager, you will deliver field-based service and maintenance across customer sites, performing preventative maintenance, fault diagnosis and minor upgrades while ensuring safety and high-quality outcomes.

You will work autonomously with a strong focus on customer engagement and problem solving, while collaborating with internal teams to ensure system

Formación

• Trade qualification in Electronics, Electrical or similar discipline.
• Open Cabling Licence or willingness to obtain one.
• Current Driver's Licence and ability to drive unrestricted.
• Blue/White Card (General Construction Induction Card) or willingness to obtain one.
• Working With Children Check or ability to obtain.
• Certificate III in Telecommunications Technology, or willingness to obtain (company funded).
• Ability to meet customer site access requirements, including vaccinations, PPE or security requirements where applicable.

Responsabilidades

• Deliver preventative maintenance, reactive service and minor works across customer sites.
• Diagnose and resolve faults to minimise downtime and maintain service continuity.
• Complete inspections and preventative maintenance activities, identifying risks and improvement opportunities.
• Perform minor installation, replacement and upgrade works safely and effectively.
• Support customer system modifications, upgrades and change activities.
• Maintain accurate service records, job documentation and parts usage through mobile applications and service systems.
• Ensure safe work practices and compliance with customer, company and WHS requirements.
• Coordinate with internal teams, customers and vendors to deliver service outcomes efficiently.
• Maintain tools, equipment and inventory to ensure operational readiness.
• Provide professional, customer‑focused communication during all site interactions.

Conocimientos

Troubleshooting

Fault diagnosis

Customer service

Electronics repair

Educación

Trade qualification in Electronics, Electrical or Communications

Certificate III in Telecommunications Technology

Blue/White Card (Induction)

Working With Children Check

Open Cabling Licence

Current Driver's Licence

Descripción del empleo

Rauland Australia and New Zealand is seeking a hands-on Service Technician to join our Services team. Reporting to the Territory Service Manager, you will deliver field-based service and maintenance across customer sites, performing preventative maintenance, fault diagnosis and minor upgrades while ensuring safety and high-quality outcomes.

You will work autonomously with a strong focus on customer engagement and problem solving, while collaborating with internal teams to ensure system