Field service technician - Brisbane

Umano Medical inc; City of Brisbane; On-site; AUD 60,000 - 85,000; Full time

Job summary

Umano Medical is seeking a Field Service Technician to install, inspect, troubleshoot, repair, and maintain medical equipment at customer sites. You will perform preventive maintenance and upgrades, diagnose failures, and ensure documentation and safety compliance.

Join a service-driven team that values quality, reliability, and care. The role requires 3+ years in field service, strong reading of schematics, excellent communication, and a valid driver’s license with willingness to travel.

Qualifications

• Minimum 3 years of field service experience, preferably in medical devices or healthcare equipment.
• Strong troubleshooting skills in electrical, electronic, and mechanical systems.
• Ability to read electrical schematics and technical documentation.
• Excellent communication and customer service skills.
• Self-motivated with the ability to work independently.
• Valid driver's license with a clean driving record.
• Willingness and ability to travel as required.

Responsibilities

• Install, inspect, troubleshoot, repair, and maintain Umano Medical equipment at customer sites.
• Perform scheduled preventive maintenance and equipment upgrades.
• Diagnose electrical, mechanical, and electronic failures.
• Complete service reports and documentation accurately and on time.
• Ensure all work complies with manufacturer specifications and hospital safety requirements.
• Manage service inventory, tools, and replacement parts.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Reading schematics

Job description

As a key member of the Service team at Umano Medical, you will play a central role in supporting customers and ensuring the optimal performance of products in the field. You'll be the go-to expert for service calls, technical interventions, and customer support, helping deliver an outstanding experience that reflects commitment to quality, reliability, and care.

Key responsibilities

• Install, inspect, troubleshoot, repair, and maintain Umano Medical equipment at customer sites
• Perform scheduled preventive maintenance and equipment upgrades
• Diagnose electrical, mechanical, and electronic failures
• Complete service reports and documentation accurately and on time
• Ensure all work complies with manufacturer specifications and hospital safety requirements
• Manage service inventory, tools, and replacement parts

About you

• Minimum 3 years of field service experience, preferably in medical devices or healthcare equipment
• Strong troubleshooting skills in electrical, electronic, and mechanical systems
• Ability to read electrical schematics and technical documentation
• Excellent communication and customer service skills
• Self-motivated with the ability to work independently
• Valid driver's license with a clean driving record
• Willingness and ability to travel as required

About us

Join a committed and enthusiastic team within a growing company. People are truly first and foremost here, and you'll feel it from day one. Enjoy a dynamic work environment in which fun, trust and teamwork are a priority. Be part of a culture focused on everyone's strengths and talents, all while advancing your career within the organization according to your interests.