Field Service Technician – Autonomy Solutionsbundoora, Vic – Archerfield, Qld

Aptella; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Discounted gym memberships

Health insurance

Wellbeing program

Job summary

Aptella Pty Ltd in Brisbane is seeking a technically curious field service engineer to install, commission and support autonomy, remote-control, machine-control, positioning and communications systems in challenging environments.

You will troubleshoot faults, calibrate hardware and software, and train customers while travelling to sites nationwide. A recognised trade qualification is preferred but not essential; driver’s license and site safety credentials are expected.

Qualifications

• Experience in technical field service environments involving automation or machine control.
• Ability to diagnose faults across electrical, network, software and workflow environments.
• Comfort reading technical schematics and installation drawings.

Responsibilities

• Install, commission and configure autonomy and remote-control systems
• Diagnose faults across electrical, network, software and workflow environments
• Perform preventative maintenance, calibration and software/firmware updates
• Support site communications, positioning and network deployment
• Deliver customer training, handover and technical support
• Travel nationally to customer and project sites as required

Skills

Troubleshooting

Field service

Auto electrical

Survey

Communications

Reading schematics

Software diagnostics

Customer service

Independent work

Education

Trade qualification (preferred)

Tools

Diagnostic software

Networking diagnostics

Job description

This is a specialist field-based role working with autonomous, remote-control, machine-control, positioning, communications and software systems.

You’ll install, commission, configure and troubleshoot technology in the field, support site network deployment and calibration, and provide practical technical guidance and training to customers.

You’ll also be involved in new and emerging autonomy solutions as Aptella continues to expand its technology portfolio.

Key responsibilities include:

• Install, commission and configure autonomy and remote-control systems
• Diagnose faults across electrical, network, software and workflow environments
• Perform preventative maintenance, calibration and software/firmware updates
• Support site communications, positioning and network deployment
• Deliver customer training, handover and technical support
• Work with customers and internal teams to complete projects safely and to scope
• Identify and elevate site readiness, technical or delivery risks
• Maintain accurate service records and technical documentation
• Provide feedback on recurring issues and opportunities for product improvement
• Travel nationally to customer and project sites as required

About You

You’re technically curious, practical and comfortable working in challenging field environments.

You enjoy fault-finding, working with complex systems and getting hands-on with technology in real-world applications.

You bring:

• Experience in a technical, field service, machine control, auto electrical, survey, communications or similar environment
• Strong troubleshooting and problem-solving skills
• Confidence reading technical schematics and following installation drawings
• Good computer literacy and confidence working with software and diagnostic systems
• Strong communication and customer service skills
• Ability to work independently and remotely when required
• Current unrestricted Driver's Licence
• Construction White Card
• Willingness to travel nationally and work on remote sites and approved rosters

A recognised trade qualification is preferred but not essential.

HR Licence, EWP and Working at Heights qualifications will also be advantageous.

Why Join Aptella?

Join a growing technology business working at the forefront of autonomy, positioning and remote-control solutions.

You’ll gain exposure to advanced and emerging technology while working alongside experienced technical, support and product teams.

What You'll Get

• Hands-on exposure to autonomy and remote-control technology
• Ongoing technical, product and vendor training
• Career development in a rapidly evolving technology space
• Varied field-based work across customer and project sites
• Support from experienced technical specialists
• Flare discounts and wellbeing benefits
• Discounted gym memberships and health insurance

The Opportunity

If you enjoy working with technology that is changing how heavy equipment is operated, this is a great opportunity to build your career in autonomy.

You’ll play a hands-on role in bringing new systems to life, supporting customers in the field and helping improve the reliability and performance of some of Aptella’s most advanced technology.