Field Service Technician

The Toro Company; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Toro Australia is seeking a Field Service Technician to join the Equipment team in Brisbane, QLD. This role focuses on mechanical work involved in repair, maintenance, and servicing of turf maintenance equipment within the Gold Coast and Northern NSW region to support a wider national network.

Reporting to the Service Manager, Equipment, the role requires independent work, strong diagnostic skills, and the ability to build a customer base while upholding OEM service standards.

Qualifications

• Ability to work independently and in a team environment.
• Experience in the maintenance and repair of mobile equipment, including hydraulic and electrical systems, diesel and petrol engines.
• Ability to use test and diagnostic equipment to determine the cause of mechanical or electrical problems.
• Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers.
• A valid Australian Motor Vehicle License.

Responsibilities

• Effectively managing field service priorities and schedules.
• Ensuring service fleet vehicles are safe, clean and properly resourced.
• Coordinating and performing mechanical tasks in repairing, maintaining, and servicing turf maintenance-related equipment.
• Establishing and maintaining relevant service-related information.
• Providing product service training to clients as required.
• Building and maintaining a customer base to promote the ongoing financial growth of the Service Centre.
• Participating in regular internal product-based training to meet and exceed OEM service standards.

Skills

Independent & team work

Equipment maintenance

Diagnostics

Communication

Australian Drivers License

Job description

Overview

Toro Australia is seeking a Field Service Technician to join the Equipment team in Brisbane, QLD. Reporting to the Service Manager, Equipment, this role is responsible for the mechanical work involved in repair, maintenance and servicing of turf maintenance equipment within a nominated region (Gold Coast and Northern NSW) to support a wider national network.

Responsibilities

• Effectively managing field service priorities and schedules.
• Ensuring service fleet vehicles are safe, clean and properly resourced.
• Coordinating and performing mechanical tasks in repairing, maintaining, and servicing turf maintenance-related equipment.
• Establishing and maintaining relevant service-related information.
• Providing product service training to clients as required.
• Building and maintaining a customer base to promote the ongoing financial growth of the Service Centre.
• Participating in regular internal product-based training to meet and exceed OEM service standards.

Qualifications

• Ability to work independently and in a team environment.
• Experience in the maintenance and repair of mobile equipment, including hydraulic and electrical systems, diesel and petrol engines.
• Ability to use test and diagnostic equipment to determine the cause of mechanical or electrical problems.
• Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers.
• A valid Australian Motor Vehicle License.