Field Service Engineer (Melbourne, VIC)

STERIS; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Incentive Compensation Plan (ICP) bonus

Car allowance and fuel card

Healthcare benefits

Supportive team culture

Job summary

A global healthcare technology leader is seeking a Field Service Engineer in Melbourne. The role involves installing, maintaining, and repairing cutting-edge medical equipment while providing exceptional support to hospitals and clinics. Ideal candidates have a technical certificate, strong troubleshooting skills, and a valid driver's license. The position offers competitive salary, bonuses, a car allowance, healthcare benefits, and opportunities for growth within the organization.

Qualifications

• Hands-on technical service experience is required.
• Willingness to travel across Victoria is necessary.
• Self-motivated with strong decision-making skills.

Responsibilities

• Install, maintain, and repair STERIS medical equipment.
• Deliver exceptional customer support onsite, by phone, and via email.
• Diagnose faults and perform urgent repairs.

Skills

Troubleshooting and repair skills

Customer focused mindset

Strong communication skills

Education

Trade/Technical Certificate or Diploma

Restricted Electrical License or Full Electrical License

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Join to apply for the Field Service Engineer (Melbourne, VIC) role at STERIS

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Summary

As we grow our presence in Australia, we’re looking for a Field Service Engineer to join our expanding team in Melbourne. You’ll be the face of STERIS in Victoria, installing, maintaining, and repairing cutting edge Endoscopy, Operating Theatre, and Infection Control equipment. Your work will directly support hospitals and clinics in delivering safe, high quality care.

What You Will Do

• Install, maintain, and repair STERIS medical equipment.
• Deliver exceptional customer support onsite, by phone, and via email.
• Diagnose faults and perform urgent repairs (including after-hours on-call rotation).
• Provide user training and technical guidance.
• Maintain accurate service records and manage spare parts inventory.
• Identify and recommend training needs and process improvements.

Requirements

• Trade/Technical Certificate or Diploma with hands‑on technical service experience.
• Restricted Electrical License or Full Electrical License.
• Strong troubleshooting and repair skills.
• Valid driver’s license and own vehicle (car allowance provided).
• Willingness to travel across WA and work flexible hours.
• Self‑motivated with strong decision‑making skills.

Preferred

• Previous field service experience.
• Proficiency with Windows and Microsoft Office (Word, Excel, PowerPoint).
• Customer focused mindset and strong communication skills.

What We Offer

• Competitive salary + Incentive Compensation Plan (ICP) bonus.
• Car allowance and fuel card.
• Healthcare benefits.
• Supportive team culture with training and mentoring.
• Opportunity to grow with a global leader in healthcare technology.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We help our customers create a healthier and safer world by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 18,000 associates and customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.