Field Services Engineer

i‑Pharm Consulting; Sydney; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Car allowance

Fuel card

Expense card

Phone

Laptop

Onboarding

Training

Work-life balance

Team culture

Personal development

Professional development

Job summary

i‑Pharm Consulting invites applications for a Field Service Technician role based in Sydney. The position involves travel throughout the metropolitan area with occasional regional trips, servicing surgical equipment such as operating tables, surgical lights, and DOR systems.

You will perform maintenance, installations, fault diagnosis, and urgent repairs while delivering exceptional customer support. Ideal candidates have a medical industry background, at least 2 years in fault diagnosis and

Qualifications

• Minimum 2 years’ experience in fault diagnosis and repair.
• Hands-on experience in technical maintenance, servicing, and repair.
• Ability to work in operating theatres, including during live surgical procedures.
• Strong computer and IT skills.
• Ability to read and interpret technical manuals, wiring diagrams, and schematics.
• Strong documentation and reporting skills in a highly regulated industry.

Responsibilities

• Perform scheduled maintenance on operating room equipment.
• Assist with installing and commissioning of new equipment.
• Diagnose faults and carry out urgent repairs.
• Respond to emergency service calls.
• Manage trunk stock and ensure inventory is up to date.
• Provide top-tier customer service and technical support.

Skills

Fault diagnosis

Repair skills

Hands-on maintenance

IT skills

Reading diagrams

Documentation

Live operating theatre experience

Job description

• Competitive salary + Incentive Compensation Plan (ICP) bonus
• Car allowance, fuel card, company expense card, phone, and laptop
• Comprehensive onboarding and ongoing training
• Work‑life balance - the company assigns you your own sites based on your nearby location, with support to other sites when workload requires.
• Supportive team culture with ongoing personal and professional development

About the role/company:

Our client is a global med tech company specialising in infection prevention, sterilisation, and contamination control solutions. They are seeking a Field Service Technician with a background in surgical equipment, including operating tables, surgical lights, and digital integrated operating room (DOR) systems. The position is based in Sydney and involves travel throughout the metropolitan area, with occasional trips to regional locations.

Responsibilities include:

• Performing scheduled maintenance on operating room equipment.
• Assisting with Installing and commissioning of new equipment.
• Diagnosing faults and carrying out urgent repairs.
• Responding to emergency service calls
• Managing your Trunk stock and ensuring inventory is up to date.
• Providing top-tier customer service and technical support

Skills & Experience

• Medical industry background preferred - experience in Endoscopy, Surgical, CSSD, or Sterilisation environments is highly desired, or experience in a similar highly regulated/GMP environment
• Minimum 2 years’ experience in fault diagnosis and repair
• Hands-on experience in technical maintenance, servicing, and repair.
• Ability to work in operating theatres, including during live surgical procedures.
• Strong computer and IT skills.
• Ability to read and interpret technical manuals, wiring diagrams, and schematics.
• Strong commercial acumen and people skills
• Strong documentation and reporting skills in a highly regulated industry