Field Operations Transformation Lead

Narooma; New South Wales; Híbrido; AUD 200.000 - 350.000; Jornada completa

Descripción de la vacante

Optus is seeking a senior leader to transform Field Operations through digitisation, automation, and advanced planning. You will drive a modern, data-driven operating model, partner across Networks, OSS, Digital and Automation, and establish a Field Operations Control Tower to optimise demand, workflow and workforce.

You will steer performance, resilience and continuous improvement while aligning with broader Network Operations transformation objectives, in a flexible hybrid environment.

Formación

• Extensive leadership experience in telecommunications or asset-intensive industries.
• Proven track record leading enterprise-scale digital transformation, automation, and modernisation programs.
• Strong planning, orchestration, and systems-thinking capabilities.
• Experience managing complex workflows and competing priorities at scale.
• Demonstrated ability to balance operational performance, customer outcomes, risk, safety and cost.
• Executive communication, stakeholder management and influencing skills across teams.
• Tertiary qualifications in Engineering, Technology, Business or related discipline preferred.

Responsabilidades

• Lead the Field Operations transformation roadmap, driving digitisation, automation and process simplification.
• Establish and mature a Field Operations Planning & Orchestration capability (Control Tower).
• Partner with Networks, OSS, Digital and Automation to deliver integrated technology solutions.
• Drive systems integration across workforce, network, asset and workflow platforms with data-driven decisions.
• Define performance frameworks and continuous improvement initiatives for efficiency and reliability.
• Strengthen resilience with business continuity, incident response and capacity planning.

Conocimientos

Leadership experience

Digital transformation

Planning & orchestration

Systems thinking

Executive communication

Stakeholder management

Incident response

High-pressure leadership

Educación

Engineering, Technology, Business or related discipline

Descripción del empleo

Optus is seeking a senior leader to transform Field Operations through digitisation, automation, and advanced planning. You will drive a modern, data-driven operating model, partner across Networks, OSS, Digital and Automation, and establish a Field Operations Control Tower to optimise demand, workflow and workforce.

You will steer performance, resilience and continuous improvement while aligning with broader Network Operations transformation objectives, in a flexible hybrid environment.