Field Operations Leader – Safety & Service Excellence

NBN Co ltd.; Adelaide; On-site; AUD 110,000 - 140,000; Full time

Job summary

nbn Co ltd. is seeking a Field Area Manager in Adelaide to lead a team of Field Technicians and Engineers across the network and service elements of the nbn network.

You will report to the Region Area Manager and drive operational excellence in a defined geographical area, balancing customer outcomes with safety and efficiency. The role requires strong stakeholder management, change leadership, and a commitment to a safety-first culture.

Qualifications

• Experience leading operational or engineering teams in service delivery or service restoration.

Responsibilities

• Lead a team of Field Technicians and Engineers responsible for day-to-day field operations across network and service elements.
• Build and maintain essential relationships with key stakeholders and delivery partners.
• Drive continuous improvement, safety standards, and adherence to KPIs and SLAs.

Job description

nbn Co ltd. is seeking a Field Area Manager in Adelaide to lead a team of Field Technicians and Engineers across the network and service elements of the nbn network.

You will report to the Region Area Manager and drive operational excellence in a defined geographical area, balancing customer outcomes with safety and efficiency. The role requires strong stakeholder management, change leadership, and a commitment to a safety-first culture.