Field Area Manager

NBN Co ltd.; Adelaide; On-site; AUD 110,000 - 140,000; Full time

Job summary

nbn Co ltd. is seeking a Field Area Manager in Adelaide to lead a team of Field Technicians and Engineers across the network and service elements of the nbn network.

You will report to the Region Area Manager and drive operational excellence in a defined geographical area, balancing customer outcomes with safety and efficiency. The role requires strong stakeholder management, change leadership, and a commitment to a safety-first culture.

Qualifications

• Experience leading operational or engineering teams in service delivery or service restoration.

Responsibilities

• Lead a team of Field Technicians and Engineers responsible for day-to-day field operations across network and service elements.
• Build and maintain essential relationships with key stakeholders and delivery partners.
• Drive continuous improvement, safety standards, and adherence to KPIs and SLAs.

Job description

Job Expectations A fantastic opportunity has presented itself for a Field Area Manager in Adelaide, reporting to the Region Area Manager, where you will join the Field Services business unit. As a Field Area Manager, you’ll utilise your skills to lead a team of Field Technicians and Engineers who are responsible for making a meaningful and lasting impact and bringing more possibilities to Australian homes and businesses, while propelling our nation into the future.

A bit about your role The role requires skills to work through a mix of internal and external workforces and build and maintain essential relationships with key stakeholders. The successful candidate is someone who can efficiently function in ambiguity and advocates for all field workforces to drive better practices and quality & safety standards, with a heavy focus on continuous improvement. The role will be responsible for all field activities across network and service elements related to the day-to-day operation of the nbn Co network within a defined geographical area.

A bit about you To thrive in this role, you’ll have demonstrated experience in leading operational or engineering teams in service delivery or service restoration. You’ll be inclusive and supportive and have excellent communication and stakeholder management skills with the ability to influence business results and outcomes. Your experience with leading change and business improvement initiatives will also see you succeed in this role. You pride yourself in developing and fostering a safety-first culture within teams, ensuring all work is completed within work safety system of work and critical risk controls. The position is typically geographically defined, with travel required to meet business demands and support your team. Ideal candidates for this role will draw on their dedication, drive, and customer service skills to deliver service with integrity.

What you’ll put in:

• Be a safety leader in promoting a healthy and safe environment
• Comfortable working and communicating with GM-level, delivery partners, and fieldwork managers
• Passion for problem-solving and relationship‑building
• Skilled at managing day‑to‑day workforce to ensure KPIs and SLAs are met
• Balancing human issues and financial controls with demanding client expectations

What you’ll get out:

• Positive and versatile career trajectory
• Inclusive work culture where wellbeing is prioritised
• Opportunities for advancement
• Exciting time to join our team and work across multiple projects
• Passionate coworkers who uphold an energetic culture of forward‑thinking, caring, and simplicity
• A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees.

If you have any special requests or accessibility requirements throughout the recruitment process, please advise us at the time of application (via [e-mail]) and we will adjust to meet your needs.

Please note that this is a permanent opportunity and applications for this role will close at midnight Friday 6th November 2026.

Worker Type Permanent Time Type Full time Field Base Location Adelaide nbn is the team behind the design, build and operation of the nbn™ network - one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live. But the nbn™ network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come. At nbn, you’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia’s.