Field Assurance Specialist

Source; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

PLUS ES, based in Sydney, is seeking a Field Assurance Specialist to help field service providers stay safe, compliant and competent. The role blends on-site inspections, audits and practical technical support across provider portfolios, with occasional interstate travel.

Reporting to the Field Policy and Assurance Manager, you will deliver coaching, investigate incidents, close gaps, and promote independent assurance while maintaining strong relationships with providers and customers.

Qualifications

• Experience with contestable metering installation, replacement and commissioning.
• Audits/inspections conducted, field training delivered, incidents investigated.
• Knowledge of NER Chapter 7, AEMO procedures, WHS and electrical-safety rules, Australian Standards, ASP accreditation and installation requirements.
• Ability to prepare clear reports and influence providers.

Responsibilities

• Maintain assurance and capability plans for allocated providers and drive performance remediation.
• Audit metering works and safe field practices, verify statutory records and close non-conformances.
• Deliver coaching and training, explain standards and provide technical support and metering-scope advice.
• Investigate incidents and defects, establish root causes and recommend corrective and preventative actions.
• Identify systemic risks and improve field practice, providing exceptional field support only where assurance independence is preserved.

Skills

Metering installation experience

Audit/inspection experience

Training delivery

Root cause analysis

Field support

Documentation/reporting

Education

Certificate III in Electrotechnology – Electrician

Certificate IV in Training and Assessment

Electrical qualifications/licences (state/territory)

Job description

PLUS ES is entering an exciting new chapter. As it continues its journey as a leader in metering and data services, it is building smarter infrastructure solutions at the intersection of technology, service and sustainability, powering the energy and resource transition across Australia. This is an opportunity to help shape what PLUS ES becomes next, with a commitment to delivering the reliable, accurate data and insights a sustainable energy future depends on.

PLUS ES’s mission is to deliver smarter infrastructure and data to enable a sustainable tomorrow, and its vision is to keep innovating today for tomorrow’s energy challenges. Its values are Safety, Team, Customer, Innovation and Accountability.

About the Role

Help allocated Field Service Providers and Accredited Service Providers remain safe, compliant and competent. This Sydney-based role combines field inspections and audits with training, investigations and practical technical support.

You will work with providers, Deployment, Operations and assurance colleagues to maintain accreditation standing and close performance gaps. Reporting to the Field Policy and Assurance Manager, you will support field assurance across your allocated provider portfolio. All specialists cover the full accountability set; the balance varies by stream and operational priorities. Occasional interstate travel across Australia’s east coast may be required to attend Field Service Provider (FSP) meetings, conduct audits and assist with incident investigations.

Key Responsibilities

Maintain assurance and capability plans for allocated providers and drive performance remediation.

Audit metering works and safe field practices, verify statutory records and close non-conformances.

Deliver coaching and training, explain standards and provide technical support and metering-scope advice.

Investigate incidents and defects, establish root causes and recommend corrective and preventative actions.

Identify systemic risks and improve field practice, providing exceptional field support only where assurance independence is preserved.

About You

You bring contestable metering installation, replacement, upgrade and commissioning experience, including scoping or specifying solutions. You have conducted audits or inspections, delivered field training, investigated incidents and managed working relationships with providers or customers.

You understand NER Chapter 7, AEMO procedures, WHS and electrical-safety rules, Australian Standards, ASP accreditation and installation requirements. You can prepare clear reports, influence providers and prioritise work across several relationships.

Certificate III in Electrotechnology – Electrician or an equivalent relevant qualification, relevant state or territory electrical qualifications/licences and a Class C driver’s licence are required. Certificate IV in Training and Assessment, investigation/audit training and experience with HV, embedded networks or contractor-compliance systems are desirable.

Why Apply?

Use practical electrical and metering experience across a varied assurance role. Combine on-site verification with coaching and problem-solving, helping providers improve their work while protecting independent assurance decisions.

Please note: The successful candidate will be required to satisfactorily complete a criminal history check as part of the pre-employment screening process.

This organisation is an equal opportunity employer and welcomes applications from all backgrounds.