National Field Assurance Manager

Source; Sydney; Presencial; AUD 180.000 - 240.000; Jornada completa

Descripción de la vacante

PLUS ES is seeking a senior leader to set the national field assurance strategy and oversee the assurance framework across internal metering operations and external delivery partners. Based in Sydney, you will guide capability, policy, incidents, and performance analysis while balancing safety, delivery, cost and customer outcomes.

You will lead senior leaders across capability development, regulatory engagement and executive reporting, ensuring compliance with NER Chapter 7, WHS and electrical

Formación

• Led a compliance, assurance, safety or technical function at national or multi-site scale.
• Experience with regulator engagement, risk-based assurance strategy and executive/board reporting.
• Technical exposure to metering installation or maintenance.

Responsabilidades

• Set national field assurance strategy, standards, operating model and risk-based annual priorities.
• Lead specialist leaders, workforce planning, budgets and capability development.
• Govern provider performance, compliance exceptions, escalation thresholds and executive assurance reporting.
• Lead regulatory engagement and significant-event decisions, including provider restrictions and work stoppage.
• Embed regulatory change, incident learning and performance insights in training, controls and continuous improvement.

Conocimientos

Leadership experience

Regulatory engagement

Executive reporting

Technical metering knowledge

Educación

Certificate III in Electrotechnology - Electrician

Class C driver's licence

Descripción del empleo

PLUS ES is entering an exciting new chapter. As it continues its journey as a leader in metering and data services, it is building smarter infrastructure solutions at the intersection of technology, service and sustainability, powering the energy and resource transition across Australia. This is an opportunity to help shape what PLUS ES becomes next, with a commitment to delivering the reliable, accurate data and insights a sustainable energy future depends on.

PLUS ES's mission is to deliver smarter infrastructure and data to enable a sustainable tomorrow, and its vision is to keep innovating today for tomorrow’s energy challenges. Its values are Safety, Team, Customer, Innovation and Accountability.

About the Role

Set the direction for national field assurance and provide executive confidence in the effectiveness of controls. Reporting to the Head of Field Operations, you will own strategy, the assurance framework and annual plan across internal metering operations and external delivery providers.

Based in Sydney, you will lead four specialist leaders covering capability and training, policy and assurance, incidents and investigations, and optimisation. You will be the senior authority for field compliance and regulatory engagement, balancing assurance with delivery, cost and customer outcomes.

Key Responsibilities

Set national field assurance strategy, standards, operating model and risk-based annual priorities.

Lead specialist leaders, workforce planning, budgets and capability development.

Govern provider performance, compliance exceptions, escalation thresholds and executive assurance reporting.

Lead regulatory engagement and significant-event decisions, including provider restrictions and work stoppage.

Embed regulatory change, incident learning and performance insights in training, controls and continuous improvement.

About You

You have led a compliance, assurance, safety or technical function at national or multi-site scale, including leadership of other leaders. You bring regulated-industry accountability, regulator engagement, risk-based assurance strategy and executive or board reporting experience.

You have technical expertise in metering installation and maintenance, experience supervising electricity distribution or related work and strong operational analytics capability. You understand NER Chapter 7, AEMO procedures, WHS and electrical safety, ASP schemes and provider obligations, with the judgement to balance safety, delivery and commercial outcomes.

A Class C driver's licence and Certificate III in Electrotechnology - Electrician or equivalent technical qualification, or demonstrated equivalent technical authority in electrical or metering delivery, are required. Safety/risk qualifications, relevant electrical licences and exposure to HV, embedded networks or major operating-model change are desirable.

Why Apply?

Shape a national function with influence across policy, workforce capability and provider performance. Lead through specialist leaders and make decisions that protect safe delivery, operating credentials and customer trust.

This organisation is an equal opportunity employer and welcomes applications from all backgrounds.