Field Assurance & Training Specialist (Metering)

Source; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

PLUS ES, based in Sydney, is seeking a Field Assurance Specialist to help field service providers stay safe, compliant and competent. The role blends on-site inspections, audits and practical technical support across provider portfolios, with occasional interstate travel.

Reporting to the Field Policy and Assurance Manager, you will deliver coaching, investigate incidents, close gaps, and promote independent assurance while maintaining strong relationships with providers and customers.

Qualifications

• Experience with contestable metering installation, replacement and commissioning.
• Audits/inspections conducted, field training delivered, incidents investigated.
• Knowledge of NER Chapter 7, AEMO procedures, WHS and electrical-safety rules, Australian Standards, ASP accreditation and installation requirements.
• Ability to prepare clear reports and influence providers.

Responsibilities

• Maintain assurance and capability plans for allocated providers and drive performance remediation.
• Audit metering works and safe field practices, verify statutory records and close non-conformances.
• Deliver coaching and training, explain standards and provide technical support and metering-scope advice.
• Investigate incidents and defects, establish root causes and recommend corrective and preventative actions.
• Identify systemic risks and improve field practice, providing exceptional field support only where assurance independence is preserved.

Skills

Metering installation experience

Audit/inspection experience

Training delivery

Root cause analysis

Field support

Documentation/reporting

Education

Certificate III in Electrotechnology – Electrician

Certificate IV in Training and Assessment

Electrical qualifications/licences (state/territory)

Job description

PLUS ES, based in Sydney, is seeking a Field Assurance Specialist to help field service providers stay safe, compliant and competent. The role blends on-site inspections, audits and practical technical support across provider portfolios, with occasional interstate travel.

Reporting to the Field Policy and Assurance Manager, you will deliver coaching, investigate incidents, close gaps, and promote independent assurance while maintaining strong relationships with providers and customers.