Field Capability and Training Manager

Source; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

PLUS ES in Sydney is seeking a seasoned leader to own field capability and training strategy. You will lead a specialist team of Field Assurance SMEs and the Technical Solutions Team Leader, ensuring knowledge and competence across field personnel and delivery partners while maintaining safety and regulatory standards.

Based in Sydney, you will blend training delivery with technical support, resolve complex escalations, coordinate with providers and training organisations, and occasionally

Qualifications

• Experience leading technical or field-based teams and delivering training programs.
• Metering installation and maintenance expertise is preferred.
• Knowledge of NER Chapter 7, AEMO procedures, electrical safety and WHS.

Responsibilities

• Set capability strategy and annual training plans; lead team priorities and development.
• Define competency requirements and deliver induction, technical and refresher training.
• Maintain assessment quality, training records, renewal requirements and provider onboarding pathways.
• Lead technical support and ensure guidance and work practices align with standards and changes.
• Manage training providers and budget; report outcomes and turn audit/incident learnings into improvements.

Skills

Leadership

Training design

Team management

Technical support

Education

Certificate IV in Training and Assessment

Certificate III in Electrotechnology – Electrician

Job description

PLUS ES is entering an exciting new chapter. As it continues its journey as a leader in metering and data services, it is building smarter infrastructure solutions at the intersection of technology, service and sustainability, powering the energy and resource transition across Australia. This is an opportunity to help shape what PLUS ES becomes next, with a commitment to delivering the reliable, accurate data and insights a sustainable energy future depends on.

PLUS ES’s mission is to deliver smarter infrastructure and data to enable a sustainable tomorrow, and its vision is to keep innovating today for tomorrow’s energy challenges. Its values are Safety, Team, Customer, Innovation and Accountability.

About the Role

Make sure field personnel and delivery partners have the knowledge, competence and support to work safely. Reporting to the National Field Assurance Manager, you will own field capability and training strategy and lead the specialist team, including aligned Field Assurance SMEs and the Technical Solutions Team Leader.

Based in Sydney, you will combine training and competency ownership with leadership of technical support, resolving complex escalations and keeping guidance current. You will work with providers, registered training organisations, Operations and assurance colleagues. Occasional interstate travel across Australia’s east coast may be required to attend Field Service Provider (FSP) meetings, conduct audits and assist with incident investigations.

Key Responsibilities

Set capability strategy and annual training plans and lead team priorities, workload and development.

Define competency requirements and commission or deliver induction, technical and refresher training.

Maintain assessment quality, training records, renewal requirements and provider onboarding pathways.

Lead technical support and keep guidance and work practices current with standards and operational change.

Manage training providers and budget, report outcomes and turn audit and incident learning into targeted capability improvements.

About You

You have led technical or field-based teams and designed, commissioned and delivered training programs. You bring metering installation and maintenance expertise, experience in contestable metering or a comparable regulated field environment, technical escalation management and oversight of external training providers.

You understand NER Chapter 7, AEMO procedures, electrical safety and WHS, ASP accreditation and competency frameworks. You can develop people, prioritise work, manage budgets and communicate clear technical guidance.

Required credentials are a Class C driver’s licence; Certificate IV in Training and Assessment or equivalent demonstrated training design and delivery capability; a related certificate-level or higher qualification or demonstrated industry experience; and Certificate III in Electrotechnology – Electrician or equivalent technical qualification, or demonstrated equivalent electrical/metering technical authority. Adult-education qualifications and HV, embedded network or learning-system experience are desirable.

Why Apply?

Shape how metering knowledge becomes safe, consistent field practice. Lead both training and technical support, with the scope to connect workforce development, provider readiness and lessons from real operational events.

Please note: The successful candidate will be required to satisfactorily complete a criminal history check as part of the pre-employment screening process.

This organisation is an equal opportunity employer and welcomes applications from all backgrounds.