Field Applications Scientist — NIPT & Bioinformatics

Illumina; Queensland; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Illumina in Queensland, Australia is looking for a Staff Field Applications Scientist to manage customer technical support for sequencing systems. This role involves troubleshooting, training, and support for NIPT and bioinformatics applications.

The suitable candidate will have extensive experience in sequencing technologies and the ability to interact positively with customers. Candidates are expected to have a minimum of 8 years relevant experience and engaging problem-solving skills. Willingness to travel up to 50% is required.

Qualifications

• 8+ years of related experience for a Bachelor's or 6 years for a Master's.
• Experience in next-generation sample preparation technologies.
• Demonstrated understanding of sequencing data analysis.

Responsibilities

• Troubleshoot technical issues related to biochemistry and assay design.
• Liaise with internal teams for troubleshooting support.
• Act as the first contact for NIPT applications and bioinformatics issues.

Skills

Customer support in sequencing technologies

Problem solving

Interpersonal skills

Next-generation sequencing applications

Data analysis software applications

Education

Bachelor’s degree

Master’s degree

PhD

Tools

Liquid-handling robotics

Optical scanners

Job description

Illumina in Queensland, Australia is looking for a Staff Field Applications Scientist to manage customer technical support for sequencing systems. This role involves troubleshooting, training, and support for NIPT and bioinformatics applications.

The suitable candidate will have extensive experience in sequencing technologies and the ability to interact positively with customers. Candidates are expected to have a minimum of 8 years relevant experience and engaging problem-solving skills. Willingness to travel up to 50% is required.