Female Disability Support Worker - Complex Care

OPEN FUTURES DISABILITY SERVICES PTY LTD; Brisbane; On-site; AUD 39,000 - 52,000; Full time

Job summary

Open Futures Disability Services Pty Ltd in Jamboree Heights, QLD is seeking a compassionate Female Disability Support Worker to provide complex care for a young woman in her early 30s. The role requires empathy, boundaries, and experience supporting individuals with Functional Neurological Disorder (FND) and complex behaviours.

You will follow Positive Behaviour Support, assist with personal care, daily living tasks, meal preparation, and maintain detailed notes.

Qualifications

• Experience supporting individuals with complex disabilities and behaviours of concern.
• Ability to follow PBS frameworks and care plans.
• Strong written and spoken English communication skills.
• Own vehicle and willingness to travel to sites.

Responsibilities

• Follow positive behaviour support and individualised care plans.
• Provide emotional support and grounding techniques.
• Assist with personal care, grooming and hygiene while preserving dignity.
• Support daily living activities and domestic routines.
• Meal planning, preparation and cooking.
• Accurate medication administration and documentation.
• Maintain progress notes and report concerns promptly.
• Communicate effectively with family, team and management.

Skills

FND experience

PBS familiarity

Behaviour management

English communication

Empathy & resilience

Education

First Aid & CPR Certification

NDIS Worker Screening Check

NDIS Quality & Safeguards Training

Job description

Female Disability Support Worker - Complex Care

OPEN FUTURES DISABILITY SERVICES PTY LTD – Jamboree Heights QLD

Female Disability Support Worker – Complex Care

Location: Jamboree Heights, QLDCompany: Open Futures Disability Services

Open Futures Disability Services is seeking compassionate, resilient, and experienced female Disability Support Workers to provide dedicated care for a female participant in her early 30s residing in Jamboree Heights.

Our participant is a fully mobile young lady living with Functional Neurological Disorder (FND), mental health challenges, and complex behaviours. To support her privacy, dignity, and unique communication needs during intimate personal care routines, this position is open to female applicants only.

We are looking for support workers who bring professional boundaries, emotional resilience, and demonstrated experience in:

• Managing complex and challenging behaviours
• Supporting individuals with Functional Neurological Disorder (FND) or similar neurological conditions
• Providing empathetic emotional regulation and psychosocial support
• Delivering respectful personal care assistance and prompting

Key Responsibilities

Your duties will include:

• Following positive behaviour support and individualised care plans meticulously
• Providing proactive emotional support and grounding techniques
• Assisting with personal care, grooming, and hygiene needs while preserving dignity
• Supporting daily living activities, household tasks, and domestic routines
• Meal planning, preparation, and cooking
• Accurate medication administration and documentation
• Empowering the participant to maintain independence, personal choice, and community connection
• Adhering to individual safe work practices and risk management strategies
• Maintaining clear, objective progress notes and reporting operational concerns promptly
• Communicating effectively with family stakeholders, team members, and management

To be successful in this role, you must possess:

• A reliable, comprehensively insured vehicle available for work purposes
• Proven professional experience supporting individuals with complex disabilities and behaviours of concern
• Demonstrated experience working alongside Positive Behaviour Support (PBS) frameworks
• Experience confidently managing personal care routines
• Professional literacy with the ability to communicate clearly in spoken and written English
• Current First Aid and CPR Certificates
• A current NDIS Worker Screening Check Clearance (Paid Yellow Card status)
• Completed NDIS Quality and Safeguards Commission modules: Worker Orientation and Supporting Safe and Enjoyable Meals
• Availability to commit to a 7-day rotating roster, including active/passive sleepover shifts and weekends
• Capacity to commence immediately following successful client matching

About You

You are an energetic, patient, and positive professional who thrives in an active, dynamic environment. You bring sound clinical judgement, strong emotional intelligence, and an unwavering commitment to person-centred care. You feel confident navigating complex behavioural expressions and FND symptoms, balancing proactive safety with the participant's right to choice, dignity, and autonomy.

By joining Open Futures Disability Services, you will be part of a collaborative team culture that deeply values quality safeguards, respect, and progressive support frameworks.