Female Disability Support Worker - Complex Care

Open-Futures-3; Brisbane; On-site; AUD 62,000 - 116,000; Part time

Job summary

Open Futures Disability Services in Brisbane seeks a female Disability Support Worker for complex care of a young woman with FND and mental health challenges. The role involves intimate personal care, ethical boundaries, and a strong emphasis on dignity and autonomy.

You will use PBS-informed approaches, manage challenging behaviours, support daily living and community participation, and document progress while coordinating with family and the team.

Qualifications

• Reliable, comprehensively insured vehicle available for work.
• Proven experience supporting individuals with complex disabilities and behaviours of concern.
• Demonstrated experience working alongside Positive Behaviour Support (PBS) frameworks.
• Experience confidently managing personal care routines.
• Professional literacy with clear communication in spoken and written English.
• Current First Aid and CPR Certificates.
• A current NDIS Worker Screening Check Clearance (Paid Yellow Card status).
• Completed NDIS Quality and Safeguards Commission modules: Worker Orientation and Supporting Safe and Enjoyable Meals.
• Availability to commit to a 7-day rotating roster, including active/passive sleepover shifts and weekends.
• Capacity to commence immediately following successful client matching.

Responsibilities

• Following positive behaviour support and individualised care plans meticulously.
• Providing proactive emotional support and grounding techniques.
• Assisting with personal care, grooming, and hygiene needs while preserving dignity.
• Supporting daily living activities, household tasks, and domestic routines.
• Meal planning, preparation, and cooking.
• Accurate medication administration and documentation.
• Empowering the participant to maintain independence, personal choice, and community connection.
• Adhering to individual safe work practices and risk management strategies.
• Maintaining clear, objective progress notes and reporting operational concerns promptly.
• Communicating effectively with family stakeholders, team members, and management.

Education

First Aid and CPR Certificates

NDIS Worker Screening Check Clearance

NDIS Quality and Safeguards Commission modules: Worker Orientation and Supporting Safe and Enjoyable Meals

Job description

Female Disability Support Worker - Complex Care

Jamboree Heights, Queensland 4074, Australia A$45.28 - A$84.06

Casual Temporary Mid-level Senior

Description

Female Disability Support Worker – Complex Care

Location: Jamboree Heights, QLDCompany: Open Futures Disability Services

Open Futures Disability Services is seeking compassionate, resilient, and experienced female Disability Support Workers to provide dedicated care for a female participant in her early 30s residing in Jamboree Heights.

Our participant is a fully mobile young lady living with Functional Neurological Disorder (FND), mental health challenges, and complex behaviours. To support her privacy, dignity, and unique communication needs during intimate personal care routines, this position is open to female applicants only.

We are looking for support workers who bring professional boundaries, emotional resilience, and demonstrated experience in:

• Managing complex and challenging behaviours
• Supporting individuals with Functional Neurological Disorder (FND) or similar neurological conditions
• Providing empathetic emotional regulation and psychosocial support
• Delivering respectful personal care assistance and prompting

Key Responsibilities

Your duties will include:

• Following positive behaviour support and individualised care plans meticulously
• Providing proactive emotional support and grounding techniques
• Assisting with personal care, grooming, and hygiene needs while preserving dignity
• Supporting daily living activities, household tasks, and domestic routines
• Meal planning, preparation, and cooking
• Accurate medication administration and documentation
• Empowering the participant to maintain independence, personal choice, and community connection
• Adhering to individual safe work practices and risk management strategies
• Maintaining clear, objective progress notes and reporting operational concerns promptly
• Communicating effectively with family stakeholders, team members, and management

To be successful in this role, you must possess:

• A reliable, comprehensively insured vehicle available for work purposes
• Proven professional experience supporting individuals with complex disabilities and behaviours of concern
• Demonstrated experience working alongside Positive Behaviour Support (PBS) frameworks
• Experience confidently managing personal care routines
• Professional literacy with the ability to communicate clearly in spoken and written English
• Current First Aid and CPR Certificates
• A current NDIS Worker Screening Check Clearance (Paid Yellow Card status)
• Completed NDIS Quality and Safeguards Commission modules: Worker Orientation and Supporting Safe and Enjoyable Meals
• Availability to commit to a 7-day rotating roster, including active/passive sleepover shifts and weekends
• Capacity to commence immediately following successful client matching

About You

You are an energetic, patient, and positive professional who thrives in an active, dynamic environment. You bring sound clinical judgement, strong emotional intelligence, and an unwavering commitment to person-centred care. You feel confident navigating complex behavioural expressions and FND symptoms, balancing proactive safety with the participant's right to choice, dignity, and autonomy.

By joining Open Futures Disability Services, you will be part of a collaborative team culture that deeply values quality safeguards, respect, and progressive support frameworks.

Company Overview

Open Futures Disability Services is an Australian-based NDIS Registered Provider dedicated to supporting people living with a disability across Brisbane, Logan, Gold Coast, and Sunshine Coast. We prioritise a person-centred approach, respect, diversity, and inclusion. Our extensive experience in support services around the world has taught us that the care we put into our work makes all the difference. Our Vision To become the world's most fun, flexible, and responsive disability provider. Our Mission Creating opportunities & supporting people with disability to live the life they choose. Our Values Relationships of trust Responsiveness Respect We are proud to foster meaningful relationships and create a sense of community and belonging. We value diversity, inclusivity, and equality for all.