FEM Support Officer - Data & Admin for Volunteers

Country Fire Authority (CFA); Bendigo; On-site; AUD 60,000 - 75,000; Full time

Job summary

Country Fire Authority (CFA) is seeking a diligent FEM Support Officer at the Kangaroo Flat office, Monday to Friday 8:30am–4:30pm. Join a team that supports volunteers and communities across Victoria with accurate data entry and administrative processing.

You will handle data across systems, support FEM office workflows including SAGE, and respond to enquiries by phone and email while maintaining high accuracy and strong stakeholder relationships.

Qualifications

• Relevant administrative experience with strong data entry and word processing skills.
• Strong computer literacy including Microsoft Word and Excel.
• Excellent communication and customer service abilities.

Responsibilities

• Enter and maintain accurate data and records across systems and databases.
• Support and maintain FEM office systems, including SAGE.
• Prepare and manage documents with a high level of accuracy.
• Process basic financial transactions, including bank reconciliations and EFTs.
• Manage general office administration, including filing and mail distribution.
• Provide additional support to the team and assist with other duties as required.

Skills

Data entry

Word & Excel

Customer service

Teamwork

Organisational skills

Independent work

Education

Administrative experience

Tools

SAGE

Job description

Country Fire Authority (CFA) is seeking a diligent FEM Support Officer at the Kangaroo Flat office, Monday to Friday 8:30am–4:30pm. Join a team that supports volunteers and communities across Victoria with accurate data entry and administrative processing.

You will handle data across systems, support FEM office workflows including SAGE, and respond to enquiries by phone and email while maintaining high accuracy and strong stakeholder relationships.