FCL/LCL Allocator & Customer Service Operator

PCFS Logistics; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Full-time position

Friendly team environment

Stable employment

Varied and interesting role

Skill development opportunities

Job summary

PCFS Logistics in Sydney is seeking a FCL/LCL Allocator & Customer Service Operator to coordinate transport allocations and provide day-to-day client support in a fast-paced logistics environment.

You will apply knowledge of container transport, import/export processes, and scheduling to coordinate trucks and drivers while delivering excellent service and maintaining accuracy. This role offers stability and real growth within the business.

Qualifications

• Experience in FCL/LCL transport, freight forwarding, logistics or transport operations.
• Strong knowledge of container transport and the import/export process.
• Experience allocating trucks, drivers or transport jobs.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Ability to prioritise and multitask in a busy environment.
• Excellent problem-solving skills.
• Good computer skills and the ability to quickly learn new systems.
• The ability to work independently as well as part of a team.
• A professional and positive attitude.

Skills

FCL/LCL transport

Freight forwarding

Logistics operations

Container transport knowledge

Import/export process

Communication skills

Attention to detail

Multitasking

Problem-solving

Computer skills

Job description

FCL/LCL Allocator & Customer Service Operator

The successful applicant will ideally have:

Previous experience in FCL/LCL transport, freight forwarding, logistics or transport operations.

Strong knowledge of container transport and the import/export process.

Experience allocating trucks, drivers or transport jobs.

Excellent communication and customer service skills.

Strong attention to detail and accuracy.

The ability to prioritise and multitask in a busy environment.

Excellent problem-solving skills.

Good computer skills and the ability to quickly learn new systems.

The ability to work independently as well as part of a team.

A professional and positive attitude.

The successful applicant will ideally have:

• Previous experience in FCL/LCL transport, freight forwarding, logistics or transport operations.

• Strong knowledge of container transport and the import/export process.

• Experience allocating trucks, drivers or transport jobs.

• Excellent communication and customer service skills.

• Strong attention to detail and accuracy.

• The ability to prioritise and multitask in a busy environment.

• Excellent problem-solving skills.

• Good computer skills and the ability to quickly learn new systems.

• The ability to work independently as well as part of a team.

• A professional and positive attitude.

What We Offer

• Full-time position with a well-established Australian logistics company.

• Friendly and supportive team environment.

• Stable, long-term employment opportunity.

• Varied and interesting role within a busy logistics operation.

• Opportunity to develop your skills and progress within the business.