Customer Service Officer – FMCG (Mon-Fri Day Shift)

Bupa; Brisbane; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Ample street parking available

Job summary

Yeerongpilly People2People AU SF is seeking a Customer Service Officer for an initial 6-8 week assignment in Brisbane. You will handle high-volume inquiries, process orders and maintain customer records, with a Monday–Friday 7:00am–3:00pm schedule.

The role offers a short-term FMCG environment, an immediate start, and a daily rate of $36.81 per hour plus super. This position is based in Inner South Brisbane and includes parking on-site.

Qualifications

• Previous customer service experience in a busy environment.
• Excellent communication and data entry accuracy.
• High computer literacy and the ability to learn new systems quickly.
• Experience using Dynamics 365 (advantageous).

Responsibilities

• Process customer orders via phone, email and live chat.
• Manage returns, exchanges, and customer enquiries.
• Ensure accurate data entry and order processing.
• Make outbound calls to confirm order details and customer information.
• Maintain and update customer records.
• Build strong relationships with customers and internal stakeholders.
• Collaborate with the wider team to meet service targets.

Skills

Customer service

Attention to detail

Communication

Microsoft Dynamics 365

Multitasking

Tools

Dynamics 365

Job description

Yeerongpilly People2People AU SF is seeking a Customer Service Officer for an initial 6-8 week assignment in Brisbane. You will handle high-volume inquiries, process orders and maintain customer records, with a Monday–Friday 7:00am–3:00pm schedule.

The role offers a short-term FMCG environment, an immediate start, and a daily rate of $36.81 per hour plus super. This position is based in Inner South Brisbane and includes parking on-site.