Fashion Sales Advisor - Elevate Customer Experience

H&M

Melbourne

Sur place

AUD 42 000 - 54 000

Plein temps

14 jours+

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Avantages offerts par ce poste

25% discount across brands
Career progression opportunities
Up to 26 weeks parental leave

Résumé du poste

H&M in Melbourne is seeking a friendly Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our products and values. You’ll work with the team to deliver exceptional service at every step, keep the floor well-stocked and inviting, assist with opening and closing, and represent the brand positively in every interaction.

Ideal candidates have experience in customer service in fashion or retail, a genuine passion for fashion, and a

Qualifications

  • Experience in customer service within fashion, retail, or similar fields.
  • Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
  • Thriving in collaborative and dynamic environments.
  • Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
  • Flexible and action oriented.

Responsabilités

  • Share your fashion and product knowledge to help customers make informed choices.
  • Collaborate with your team to deliver exceptional service at every step of the customer journey.
  • Ensure the sales floor and back of house are well-stocked, organized, and inviting.
  • Support with opening and closing of the store.
  • Represent yourself and the brand positively during all customer interactions.

Connaissances

Customer service
Fashion knowledge
Team collaboration
Communication
Flexibility

Description du poste

H&M in Melbourne is seeking a friendly Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our products and values. You’ll work with the team to deliver exceptional service at every step, keep the floor well-stocked and inviting, assist with opening and closing, and represent the brand positively in every interaction.

Ideal candidates have experience in customer service in fashion or retail, a genuine passion for fashion, and a

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