Fashion Sales Advisor - Elevate Customer Experience

H&M Hennes & Mauritz Logistik AB & Co.KG; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

25% off H&M Group brands

Career progression across a global/ret

Up to 26 weeks parental leave

Access to online learning & wellbeing

Job summary

H&M Group in Melbourne is seeking a friendly Sales Advisor to welcome customers, guide them around the store, and support them in finding the right products. You will help customers express their individual style while upholding our brand values.

You will work with a dynamic team to keep the sales floor inviting, assist with opening and closing duties, and represent the brand positively in every customer interaction.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Strong communication and interpersonal skills.
• Ability to learn store technology and systems.

Responsibilities

• Welcome customers and guide them through the store.
• Share fashion knowledge to help customers choose products.
• Collaborate with the team to deliver exceptional service.
• Keep the sales floor and back of house stocked, organized and inviting.
• Support opening and closing of the store and represent the brand positively.

Skills

Customer service in fashion/retail

Job description

H&M Group in Melbourne is seeking a friendly Sales Advisor to welcome customers, guide them around the store, and support them in finding the right products. You will help customers express their individual style while upholding our brand values.

You will work with a dynamic team to keep the sales floor inviting, assist with opening and closing duties, and represent the brand positively in every customer interaction.