Fashion Retail Sales Lead & 2Ic

Ally Fashion; Sydney; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Flexible rostered hours

Paid overtime

KPI bonus incentives

Uniform provided

Regular salary review

On-the-job training and promotion机会

Job summary

Ally Fashion is seeking a Trade Retail Assistant with tools knowledge to join our team in a busy hardware/tool shop. You will greet customers, share product knowledge, and help them select the right tools for their projects.

Responsibilities include processing transactions on the POS, upselling, and restocking. The role requires excellent communication, basic math, and flexibility to work evenings, weekends, and holidays in a full-time capacity.

Qualifications

• Previous retail sales experience is essential.
• Strong knowledge of tools and equipment used in construction, woodworking, automotive or DIY.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Basic math skills and proficiency with a POS system.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Greet customers and help them find the tools and equipment they need.
• Provide product knowledge and recommendations based on customer projects.
• Upsell and promote add-on items to maximise sales.
• Process transactions accurately using the POS system.
• Restock shelves and maintain tidy, well-organized merchandise.

Skills

Retail sales experience

Tools knowledge

Communication skills

POS system proficiency

Basic math skills

Flexible schedule

Tools

POS system

Job description

Job Title: Trade Retail Assistant - Tool Shop

Location: Castle Hill/Ashfield

Salary: Competitive hourly rate + benefits

Summary: Join our supportive and enthusiastic team at the tool shop. Use your expertise in tools and customer service experience to assist our customers in finding the right tools for their projects.

Long Description

About

Our client is a leading provider of high-quality tools and equipment for construction, woodworking, automotive, and DIY projects. We pride ourselves on our commitment to customer service and our knowledgeable staff, which has earned us recognition in the industry.

About the Role

We are seeking a dedicated Trade Retail Assistant with experience in tools to join our team on a permanent full-time basis, reporting to the Store Manager.Skills and Experience Required Previous retail sales experience is essential, ideally in a hardware or tool shop environment. Strong knowledge of tools and equipment commonly used in construction, woodworking, automotive, or DIY projects. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced retail environment. Basic math skills and proficiency in using a POS system. Flexible schedule with the ability to work evenings, weekends, and holidays as needed.

Responsibilities

Greet customers as they enter the store and assist them in finding the tools and equipment they need. Provide product knowledge and recommendations to customers based on their project requirements. Utilize sales techniques to promote add-on items and upsell products to maximize sales opportunities. Process customer transactions accurately and efficiently using the POS (Point of Sale) system. Assist in maintaining adequate stock levels on the sales floor by restocking shelves and organizing merchandise.

Benefits and Perks

Competitive hourly rate + additional benefits Regular working hours with flexible rostered work hours includes weekends Paid overtime, KPI bonus incentives, uniform, and regular salary review period based on your performance Security and stability in a full-time job with fun, supportive, and friendly workmates On-the-job training on our products and services with future promotional opportunities