Retail Sales Assistant

Total Tools; Angle Vale; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Product discounts

Onsite parking

Free employee assistance program

Product training

Job summary

Total Tools Angle Vale is seeking a Full Time Retail Sales Assistant with a passion for tools and trades. Join a growing, locally owned team and help customers find the right tools while delivering friendly service.

You will handle transactions, provide product information, support queries, keep displays neat and inviting, and process customer orders. A proactive, customer-focused attitude and comfort with technology will help you thrive in this role.

Qualifications

• Previous retail and/or trade experience.
• Passion for tools and trades.
• Excellent customer service and communication.
• Comfortable with technology and POS systems.

Responsibilities

• Process sales transactions.
• Provide product advice and information.
• Assist with customer queries and solutions.
• Maintain store displays and presentation.
• Process and fulfil customer orders.

Skills

Retail sales

Tools enthusiasm

Customer service

Tech literacy

Teamwork

Tools

POS systems

Job description

• Full Time Role with Australia's Ultimate Tool Shop!
• Product Discounts, Onsite Parking & Free Employee Assistance Program
• Ongoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee

Total Tools Angle Valeis looking for a Full Time Retail Sales Assistant, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

What will you be doing?

• Processing sales transactions
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Maintaining store displays and ensuring a well-presented store
• Processing and maintaining customer orders

Does this sound like you?

• Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
• Has worked with, understands, and has a passion for tools
• Enthusiastic, highly motivated, and a phenomenal teammate
• Dedicated to providing exceptional customer service
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

In 2020, we were proud to join the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few). While continuing to operate as separate entities, we are working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry!

Our operating model is one that respects and invests in our team and customers. We live by our values- Champion Customers, Results Matter, Better Together, Give a Damn & Back Local Brilliance!

We also offer:

• Competitive wages, with flexible rosters
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.

‘#S-DNI’