Fashion Concession Manager: Lead a Dynamic Retail Team

Brandbank Group; Mackay Regional; Hybrid; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Up to 50% off Brandbank Group brands

Quarterly clothing allowance

Monthly & seasonal bonus

Myer Team Member Discount Program

Clear career pathways

Brandbank Group Incentive Rewards / Pr

Employee Referral Program

Health and Wellness initiatives

Job summary

Seed Heritage Mackay, part of Brandbank Group, is seeking a Concession Manager to lead a passionate team and deliver an elevated customer experience within the Myer concession. You will drive sales, coach staff, and manage rosters to support daily operations.

This role requires strong people leadership, exceptional product knowledge and a flair for styling and visual merchandising to showcase Seed Heritage across the concession.

Qualifications

• Experience supervising a small team.
• Strong people leadership skills with a track record of coaching staff.
• Ability to build and maintain customer relationships through exceptional service.
• Eye for detail and passion for styling and visual merchandising.

Responsibilities

• Drive an exceptional customer experience and achieve sales and KPI targets.
• Empower the team through ongoing training, mentoring and collaboration.
• Motivate the team to meet sales targets and business KPIs.
• Drive operational excellence, manage rosters, and back-of-house administration.
• Tuesday to Saturday roster.

Skills

People leadership

Customer service

Visual Merchandising

Job description

Seed Heritage Mackay, part of Brandbank Group, is seeking a Concession Manager to lead a passionate team and deliver an elevated customer experience within the Myer concession. You will drive sales, coach staff, and manage rosters to support daily operations.

This role requires strong people leadership, exceptional product knowledge and a flair for styling and visual merchandising to showcase Seed Heritage across the concession.