Family Wellbeing Field Worker – Aboriginal Communities

Good Shepherd; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

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Salary packaging

Employee Assistance Program (EAP)

Professional development

Job summary

RAATSIC's Family Wellbeing Program is seeking a dedicated Family Support Worker – Level 3 to work with Aboriginal and Torres Strait Islander families, delivering holistic, culturally safe case management and supports.

Based in community and/or Cairns, the role involves travel to remote Cape York communities, comprehensive needs assessments, family capability building, advocacy, and coordinated referrals to services, ensuring safe, supported outcomes for children and families.

Qualifications

• Demonstrated ability to maintain privacy and confidentiality.
• Culturally respectful approach to Aboriginal and Torres Strait Islander families.
• Willingness to travel regularly to remote communities.
• Ability to work with diverse family structures.
• Strong time management and deadline adherence.

Responsibilities

• Assess family needs holistically and comprehensively.
• Build family capabilities using a culturally safe, holistic case management approach.
• Advocate for families and coordinate with multiple service providers.
• Deliver practical services addressing identified family needs.
• Maintain quality client records accurately in databases.
• Travel regularly to Cape York communities.

Skills

Time management

Computer skills

Cultural competence

Team player

Job description

RAATSIC's Family Wellbeing Program is seeking a dedicated Family Support Worker – Level 3 to work with Aboriginal and Torres Strait Islander families, delivering holistic, culturally safe case management and supports.

Based in community and/or Cairns, the role involves travel to remote Cape York communities, comprehensive needs assessments, family capability building, advocacy, and coordinated referrals to services, ensuring safe, supported outcomes for children and families.