Family Support Worker

RAO, SUNITI; Sydney, Lockyer Valley Regional; On-site; AUD 71,000 - 87,000; Full time

Benefits offered by this job

4 weeks annual leave

10 days sick leave

Superannuation

Job summary

Sri OmFoundation Ltd. is seeking a full-time Family Support Worker in Sydney, NSW. The role involves direct client engagement, community coordination, progress monitoring, and formal reporting within a not-for-profit caring environment.

You will work with older adults, families and community members, providing home support, social connection and practical care, with duties including liaising with services, maintaining records, and contributing to funding submissions.

Qualifications

• Diploma or higher required.
• At least 1 year of full-time work experience as a Family Support Worker.
• Ability to manage client caseloads and maintain accurate documentation.
• Strong communication, assessment, and stakeholder engagement skills.

Responsibilities

• Support Social Workers by helping families access education, training and support services.
• Engage with individuals and families to understand personal and social difficulties.
• Monitor client participation and maintain accurate records for supervising professionals.
• Connect clients with external services and agencies for additional support.
• Identify community needs and available resources relating to health, housing, employment and training.
• Liaise with community organisations, service providers, government bodies and local businesses.
• Provide hands-on support to families, children and people with disabilities in community settings.
• Support individuals in the justice system with supervision and compliance activities.
• Assist young people with social, emotional, behavioural and financial challenges and referrals.
• Prepare documentation, reports and submissions related to funding and service delivery.

Skills

Communication

Assessment

Stakeholder engagement

Education

Diploma or higher

Job description

Job Type: Permanent position | Full time position

Job Description

We are seeking a full-time Family Support Worker in Sri OmFoundation Ltd. The role involves direct client engagement,community coordination, progress monitoring, and formal reporting. Sri Om Foundation is a not-for-profit community careorganisation dedicated to delivering personalised supportandwellbeing services that help people live independently and with dignity.

Our culturally sensitive programs focus onassistingolder adults, families, and community membersthrough tailored home support, social connection and practical care solutions. Key Duties and Responsibilities

• Support Social Workers and Welfare Workers by assistingfamilies to identify needs and access appropriate education,training, and support services
• Engage with individuals and families through interviews anddiscussions to understand personal, social, emotional, orfinancial difficulties
• Monitor client participation and progress, maintaining accuraterecords and providing updates to supervising professionals
• Connect clients and families with relevant external servicesand agencies that can provide additional or specialisedassistance
• Contribute to identifying community needs and availableresources relating to health, welfare, housing, employment, andtraining
• Liaise with community organisations, service providers,government bodies, and local businesses to support familiesand promote available services
• Provide hands-on support to families, children, and people withdisabilities within community settings, adult service units,group housing, and institutional environments
• Assist in supporting individuals involved in the justice systemby contributing to supervision and compliance activities underguidance
• Support young people to manage social, emotional,behavioural, and financial challenges through practicalassistance and referral
• Assist in preparing documentation, reports, and submissions related to funding, service delivery, and government or agency requirements

Requirements

• At least a relevant Diploma (or above)
• At least 1 year relevant full-time work experience as a FamilySupport Worker
• Ability to manage client caseloads and maintainaccuratedocumentation
• Strong communication, assessment, and stakeholderengagement skills
• Commitment to ethical practice, confidentiality, and client wellbeing

Base Salary of $79,423 plus super with 4 weeks annual leaveand 10 days sick leave. Job Types: Full-time, Permanent Salary: $79,423 per year Location: 39-41 Clower Ave, Rouse Hill NSW 2155