Family Support Worker

Sunshine Coast Family Contact Centre; Hervey Bay; On-site; AUD 34,000 - 44,000; Full time

Job summary

Sunshine Coast Family Contact Centre in Hervey Bay is seeking a casual Family Support Worker to assist with supervised contact visitations and changeovers and to provide support to families in conflict. The successful candidate will work on Fridays, Saturdays and Sundays, handle client intake, scheduling, and notes, and perform administrative tasks while maintaining sensitive records.

Tertiary qualifications in Social Sciences, Social Work or Psychology are preferred but not required; weekend

Qualifications

• Experience working with clients with complex needs including domestic violence, family separation, child protection, substance use, mental health and trauma.
• Administrative support such as contacting clients, scheduling appointments, organizing files and completing notes.

Responsibilities

• Conduct client intake interviews, child orientation sessions, supervised contact sessions and supervised changeovers.
• Maintain accurate financial records and database entries.

Skills

Experience with complex clients

Administrative skills

Education

Tertiary qualifications in Social Sciences

Job description

Sunshine Coast Family Contact Centre – Hervey Bay QLD

Harmony House provides child-focused services includingsupervised contact visitations and supervised change overs for families in conflict.

We are looking for a casual qualified Family Support Worker for our Hervey Bay Centre.

The successful candidate will be available Friday, Saturday and Sunday.

Primary duties include:

• Working with clients withcomplex needs including domestic violence, family separation, child protection matters, drug, alcohol and mental health issues and trauma.
• Providingadministrative support including contacting clients, scheduling appointments, organising client files and completing client notes.
• Conducting client intake interviews, child orientation sessions, supervised contact sessions and supervised changeovers.
• Database entry and accurate financial transactions and records.

Tertiary qualifications in Social Sciences, Social Work and/or Psychology are preferred but not required. If you are currently studying in this field or have experience with complex clients, we encourage you to apply.

Casual staff are paid in accordance with the Social and Community Services Industry Pay Rates Classification Level 3 whichincludes penalty rates for weekend shifts.