Family Relationships & Administration Coordinator

Little Wishes Early Learning Centre Chermside; City of Brisbane; On-site; AUD 65,000 - 75,000; Part time

Benefits offered by this job

Industry-leading remuneration

Job summary

Little Wishes Early Learning Centre Chermside is seeking a Family Relationships & Administration Coordinator to join our Exceeding-rated service. This permanent part-time role offers 7.5-hour shifts across five days, with flexibility between 6:30am and 6:00pm, contributing to leadership, compliance, and smooth daily operations.

You will be the warm first impression for families, manage enrolments, CCS enquiries, and administration while stepping onto the floor when needed, ensuring our systems,

Qualifications

• Diploma in Early Childhood Education and Care (or higher).
• Minimum 2+ years experience as a Room Leader (highly regarded).
• Strong understanding of CCS and childcare funding processes.
• Sound knowledge of the National Quality Framework.
• Experience with Xplor or similar Child Care Management Software.
• Confidence managing accounts and administration systems.

Responsibilities

• Act as Responsible Person in Charge (RPIC) when required.
• Support daily operational and compliance decisions.
• Manage administration and front-of-house operations.
• Oversee enrolments, waitlists, tours, and onboarding.
• Support occupancy growth and enrolment strategy.
• Assist families with CCS enquiries.
• Manage accounts, invoicing, and administrative systems.
• Ensure accurate compliance documentation and record keeping.
• Coordinate centre communications (phone and email).
• Support event coordination and centre initiatives.
• Manage maintenance requests and contractor liaison.

Skills

Communication skills

Relationship building

Attention to detail

Organisational skills

Written and verbal communication

Calm, solutions-focused mindset

Education

Diploma in Early Childhood Education and Care

2+ years as Room Leader

Tools

Xplor or similar software

Job description

Family Relationships & Administration Coordinator

Little Wishes Early Learning Centre Chermside – Chermside QLD

Little Wishes Early Learning Centre Chermside

Are you a highly organised, personable, and approachable professional with a genuine passion for supporting families in the early years?

Do you have strong early childhood experience and feel ready to step into a high-performing, Exceeding-rated service where leadership, culture, and standards truly matter?

Little Wishes Early Learning Centre Chermside is seeking an exceptional Family Relationships & Administration Coordinator to join our exceeding early learning community.

This is a permanent part-time position working 7.5-hour shifts across five days per week, with flexibility between 6:30am and 6:00pm.

About Us

Little Wishes is not just a childcare centre. We are an Exceeding-rated, purpose-driven early learning community led by an experienced, high-performing leadership team and hands‑on, deeply involved owners.

Our Director of Operations and Director of Education are recognised for their excellence in leadership, mentoring, and continuous improvement. We are proud of our balanced and collaborative culture, underpinned by a shared commitment to play-based learning, sustainability, and consistently exceeding best practice.

We invest in our people and offer an industry-leading wage reflective of the importance of this role.

About the Role

Little Wishes Early Learning Centre Chermside is seeking an exceptional Family Relationships & Administration Coordinator to join our exceeding early learning community.

This is a permanent part-time position working 7.5-hour shifts across five days per week, with flexibility between 6:30am and 6:00pm.

This is a valued leadership position within our centre.

As our Family Relationships & Administration Coordinator, you will be a key member of the senior leadership team, contributing to daily operational decisions.

This role is predominantly administration-focused, however you will confidently step onto the floor when required. Your early childhood knowledge allows you to understand compliance, operations, and educator support and to recognise when children and teams need your support.

You will be the warm, capable, and professional first impression for families and visitors. At the same time, you will ensure our systems, enrolments, compliance, communication, and accounts run seamlessly.

If you thrive in a fast-paced environment, love building meaningful relationships, and take pride in precision and finesse, this is your opportunity to elevate your career.

About You

You are a valued, approachable team player who gets things done with grace, professionalism, and a positive attitude. You bring reliability, collaboration, and a genuine commitment to achieving great outcomes for the team.

You bring:

• Warm, confident, and professional communication skills
• A genuine passion for supporting families in the early years
• The ability to build rapport quickly and authentically
• Strong business acumen and administrative capability
• Exceptional attention to detail and organisational skills
• Outstanding written and verbal communication
• Professional compassion and active listening skills
• A calm, solutions-focused mindset under pressure
• The ability to manage multiple priorities with finesse
• A collaborative approach while also working independently

Key Responsibilities

This dynamic leadership role includes:

• Acting as Responsible Person in Charge (RPIC) when required
• Supporting daily operational and compliance decisions
• Managing administration and front-of-house operations
• Overseeing enrolments, waitlists, tours, and onboarding
• Supporting occupancy growth and enrolment strategy
• Assisting families with Child Care Subsidy (CCS) enquiries
• Managing accounts, invoicing, and administrative systems
• Ensuring accurate compliance documentation and record keeping
• Coordinating centre communications (phone and email)
• Supporting event coordination and centre initiatives
• Managing maintenance requests and contractor liaison

Desired Experience & Qualifications

• Diploma in Early Childhood Education and Care (or higher)
• Minimum 2+ years experience as a Room Leader (highly regarded)
• Strong understanding of CCS and childcare funding processes
• Sound knowledge of the National Quality Framework
• Experience with Xplor or similar Child Care Management Software
• Confidence managing accounts and administration systems

Why Join Little Wishes?

• Exceeding-rated service with strong, involved ownership
• Stable, collaborative, and high-performing team
• Leadership that mentors and develops its people
• Industry-leading remuneration
• Genuine opportunity for professional growth
• A culture grounded in reflection, quality, and continuous improvement

At Little Wishes, children always come first and we believe the right people make all the difference.

If you are ready to step into a leadership role within a centre that values excellence, relationships, and integrity, we would love to hear from you.