Family Engagement Liaison | Community & Events

Department of Defence; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Job summary

Department of Defence is seeking a Family Liaison Officer to support the Defence Member and Family Support team in South Australia. You will engage with Defence families, connect them with local communities and coordinate family-focused events and information stands across multiple venues.

The role requires strong stakeholder engagement, excellent communication and organizational skills, and flexibility for after-hours work.

Qualifications

• Energetic and friendly team player who can use their initiative to engage with Defence families to help connect them with the local community.
• Strong, collaborative and collegiate stakeholder engagement skills.
• Team player with strong organisational skills.
• Excellent communication, liaison and activity planning skills to promote Defence family engagement opportunities.
• Confident to approach unfamiliar situations and build strong working relationships with stakeholders.
• Proficiency with technology; able to work with the Microsoft Office suite and other software/systems and comfortable learning new digital tools and platforms.
• Ability to prioritise; work independently; and demonstrate an understanding of confidentiality.
• Some after hours and weekend work is required.

Responsibilities

• Engagement with Defence families, key stakeholders and the wider community.
• Facilitating opportunities for connection between Defence families and the wider community.
• Active engagement with Ex Service Organisations and other services that support Defence families.
• Providing information and advice about services and supports available through Defence as well as local community resources and services.
• Participating in Command and Unit facilitated events and functions for families.
• Building knowledge of community services and engaging with service providers to inform them of the needs of Defence families.
• Working as part of a dynamic and multidisciplinary team.
• The FLO is involved in all aspects of events management including, design and development of the event, online ticket allocation, arranging catering and set up/pack up of info stands at a range of different venues across the region.
• Current office location is Keswick Barracks, South Australia, however a relocation north (closer to RAAF Base Edinburgh) is anticipated to occur in the next three years.

Job description

Department of Defence is seeking a Family Liaison Officer to support the Defence Member and Family Support team in South Australia. You will engage with Defence families, connect them with local communities and coordinate family-focused events and information stands across multiple venues.

The role requires strong stakeholder engagement, excellent communication and organizational skills, and flexibility for after-hours work.