Family Liaison Officer

Department of Defence; Adelaide; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Zusammenfassung

Department of Defence is seeking a Family Liaison Officer to support the Defence Member and Family Support team in South Australia. You will engage with Defence families, connect them with local communities and coordinate family-focused events and information stands across multiple venues.

The role requires strong stakeholder engagement, excellent communication and organizational skills, and flexibility for after-hours work.

Qualifikationen

• Energetic and friendly team player who can use their initiative to engage with Defence families to help connect them with the local community.
• Strong, collaborative and collegiate stakeholder engagement skills.
• Team player with strong organisational skills.
• Excellent communication, liaison and activity planning skills to promote Defence family engagement opportunities.
• Confident to approach unfamiliar situations and build strong working relationships with stakeholders.
• Proficiency with technology; able to work with the Microsoft Office suite and other software/systems and comfortable learning new digital tools and platforms.
• Ability to prioritise; work independently; and demonstrate an understanding of confidentiality.
• Some after hours and weekend work is required.

Aufgaben

• Engagement with Defence families, key stakeholders and the wider community.
• Facilitating opportunities for connection between Defence families and the wider community.
• Active engagement with Ex Service Organisations and other services that support Defence families.
• Providing information and advice about services and supports available through Defence as well as local community resources and services.
• Participating in Command and Unit facilitated events and functions for families.
• Building knowledge of community services and engaging with service providers to inform them of the needs of Defence families.
• Working as part of a dynamic and multidisciplinary team.
• The FLO is involved in all aspects of events management including, design and development of the event, online ticket allocation, arranging catering and set up/pack up of info stands at a range of different venues across the region.
• Current office location is Keswick Barracks, South Australia, however a relocation north (closer to RAAF Base Edinburgh) is anticipated to occur in the next three years.

Jobbeschreibung

The Role As a Family Liaison Officer you will be an integral part of the Defence Member and Family Support (DMFS) South Australian team and be at the forefront of helping Defence families connect and engage with their wider community and other Defence families.

• Engagement with Defence families, key stakeholders and the wider community.
• Facilitating opportunities for connection between Defence families and the wider community.
• Active engagement with Ex Service Organisations and other services that support Defence families.
• Providing information and advice about services and supports available through Defence as well as local community resources and services.
• Participating in Command and Unit facilitated events and functions for families.
• Building knowledge of community services and engaging with service providers to inform them of the needs of Defence families.
• Working as part of a dynamic and multidisciplinary team
• The FLO is involved in all aspects of events management including, design and development of the event, online ticket allocation, arranging catering and set up/pack up of info stands at a range of different venues across the region
• Current office location is Keswick Barracks, South Australia, however a relocation north (closer to RAAF Base Edinburgh) is anticipated to occur in the next three years.

About our Team Defence Member and Family Support Branch (DMFS), Directorate of Regional Engagement offers a broad range of programs/services to help Commanders, Australian Defence Force members and their families manage the military way of life. DMFS supports Defence families’ self-reliance and increases the capacity of the wider community to understand and support the needs of Defence families. The Family Liaison Officer (FLO) position will form part of a team that consists of Defence Social Workers, Military Support Officers, an Educational Liaison Officer, Business Support Officer, and Area Manager. We work collaboratively to provide support, guidance and advice to Commanders, referrals to external agencies, information on local services, education advice and general information on Defence matters. Our team brings together different backgrounds, experiences and talents. We value diverse perspectives and work hard to deliver an experience that makes a real difference to our customer base. Work outside of standard hours is required on occasion.

Our Ideal Candidate

We are looking for an energetic and friendly team player who can use their initiative to provide innovative ways to engage with Defence families to help connect them with the local community. Strong, collaborative and collegiate stakeholder engagement skills are required. Our ideal candidate will be a team player with strong organisational skills. Excellent communication is a must as well as liaison and activity planning skills to promote Defence family engagement opportunities. Our candidate will have the confidence to approach unfamiliar situations and build strong working relationships with our stakeholders. Proficiency with technology is required; you will be working with the Microsoft Office suite and other software/systems and be comfortable learning new digital tools and platforms. The candidate must be able to prioritise; work independently; and demonstrate an understanding of confidentiality. Some after hours and weekend work is required. Contact officer can provide more details.