Family Dispute Resolution Practitioner

Anglicare; New South Wales; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging

Professional development

Employee discounts

Employee Assistance Program

Fitness Passport

Job summary

Anglicare Sydney is seeking an experienced Family Dispute Resolution Practitioner to support families navigating separation and divorce. You will conduct comprehensive assessments, facilitate equitable mediation, and help families craft parenting plans and property agreements within applicable legal frameworks.

The role requires current FDRP registration, a law/psychology/social work background, and strong mediation and communication skills to safeguard the best interests of children and

Qualifications

• Qualified as a Family Dispute Resolution Practitioner with current registration.
• Experience delivering high-quality mediation and family dispute resolution services.
• Strong understanding of child-focused planning and safety considerations.

Responsibilities

• Deliver high-quality family dispute resolution and property settlement mediation.
• Manage matters from assessment through completion with appropriate documentation.
• Identify risks such as domestic violence and safety concerns.
• Facilitate impartial mediation and help clients develop parenting plans.
• Maintain accurate client records and comply with funding requirements.

Skills

Mediation

Conflict resolution

Active listening

Communication skills

Empathy

Education

Tertiary qualification in Law, Psychology, Social Work or equivalent

Registration as Family Dispute Resolution Practitioner (FDRP)

Job description

Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We're a well-respected not-for-profit that's been serving people in need for over 170 years. Each year, we achieve life-changing outcomes for thousands of people who rely on our person-centred support.

As our Family Dispute Resolution Practitioner, you'll support families navigating separation and divorce to work through complex issues and develop practical, child-focused arrangements for the future. You'll provide high-quality family dispute resolution and property settlement mediation, supporting clients to develop parenting plans and property agreements while ensuring safety, fairness and the needs of children remain central to the process.

Be welcomed into a compassionate, respectful and purpose-driven community where we don't just talk about values - we live them.

Your opportunity

Working within our Community & Mission team and reporting to the Program Lead/Senior Family Dispute Resolution Practitioner, you'll manage family dispute resolution matters from initial assessment through to completion. You'll undertake comprehensive assessments and preparation with clients, identifying issues such as domestic and family violence, safety concerns and power imbalances before determining whether mediation is appropriate. You'll facilitate equitable participation between parties, help clients work through impasses and support them to develop parenting plans and property agreements within the relevant legal framework.

With integrity and resilience, you will:

• Deliver high-quality family dispute resolution and property settlement mediation services.
• Manage client matters from assessment and preparation through to completion, including appropriate case planning and documentation.
• Undertake comprehensive assessments, including identifying domestic and family violence, safety concerns and power imbalances.
• Facilitate impartial and equitable mediation, helping clients generate options, negotiate agreements and work through impasses.
• Support separating families to develop child-focused parenting plans and appropriate property agreements.
• Issue Section 60I certificates where required and make referrals to legal, specialist, educational and other appropriate services.
• Maintain accurate client records and ensure practice meets organisational, legislative, professional and funding requirements.

What you'll bring

You're an experienced and compassionate practitioner who can remain calm, impartial and focused when working with people navigating highly emotional and complex family circumstances. You bring strong mediation and conflict resolution skills, excellent judgement and the ability to recognise safety concerns and power imbalances. You understand the importance of giving both parties an equitable opportunity to participate while maintaining a strong focus on the wellbeing and needs of children. You'll also bring excellent active listening and communication skills, emotional intelligence, reflective practice and the ability to work sensitively and confidentially with vulnerable clients.

What's required:

• Tertiary qualification in Law, Psychology, Social Work or equivalent.
• Qualification that enables registration as a Family Dispute Resolution Practitioner.
• Current registration as a Family Dispute Resolution Practitioner.
• Previous counselling and/or mediation experience, with an emphasis on working with children and families.
• Demonstrated commitment to child-focused and child-inclusive practice.
• Current NSW Driver's Licence.
• Ability to maintain ongoing professional requirements associated with FDRP accreditation.
• Ability to meet Anglicare's probity requirements, including a Police Check and Working with Children Check.

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You'll also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Flexible work options to get the most out of work and life.
• Pay less tax on your income and increase your take-home pay. With salary packaging, up to $15,900 of your income is tax free.
• Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging.
• Ongoing professional development and training to advance your career.
• Exclusive discounts to over 400 retailers.
• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family.

We're many services, with one purpose, to meet people where they are and walk with them. At Anglicare, we believe everyone is Made for Connection - with God, with each other and with the places we call home.

In Family Dispute Resolution, that means walking alongside families through some of life's most challenging transitions and helping them find a constructive way forward.

Are you ready for a career that means more?

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Application Close Date: October 31, 2026

Do you want a career that means more? We bring the strength, the support and the strategy to make it happen.

At Anglicare, we’re building a future where every voice counts. We celebrate diversity, champion equity, and foster a culture of belonging - because your unique perspective helps shape stronger communities.

Joining our team means becoming part of a values‑led community, committed to transforming lives across aged care, housing, mental health, disability and family services.

Here, you'll find the stability and support to build a meaningful career while making a positive impact in the lives of our society’s most vulnerable people.

Because your passion for helping others deserves a home where it can truly flourish.

Anglicare is where you can do the best work of your life.

Your rewards and benefits

We believe that caring for others starts with caring for our people.

Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally.

Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life.

Staff Rewards

Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more.

Salary Packaging

Pay less tax on your income and increase your take-home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free!

Employee Assistance Program

At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it.

Employee Referral Program

Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service.

Formal Recognition

The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.