Program Lead - Counselling Services

Anglicare; Dapto; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging up to $15,900

Professional development opportunities

Employee Assistance Program

Fitness Passport

Exclusive retailer discounts

Job summary

Anglicare seeks a Program Lead for Counselling and Family Mental Health Services in the Shoalhaven region. You will provide strategic leadership, professional supervision and operational oversight, guiding a team of counsellors, case managers and student placements while maintaining a small clinical caseload.

You will coordinate care with schools, NSW Health and community partners, develop care plans, monitor outcomes and ensure compliance with funding standards, reporting on budgets and KPIs.

Qualifications

• Proven leadership in clinical settings.
• Experience supervising multidisciplinary teams.
• Strong knowledge of trauma-informed and family-centred practice.

Responsibilities

• Lead, coach and supervise Counsellors, Case Managers and student placements.
• Foster a high-performing, collaborative team culture aligned with Anglicare values.
• Provide clinical leadership and practice guidance across counselling and case management services.
• Maintain a small clinical caseload delivering evidence-based counselling.
• Manage a portfolio of complex family case management clients.
• Undertake psychosocial, mental health and risk assessments.

Skills

Leadership

Clinical supervision

Team coaching

Stakeholder engagement

Strategic planning

Program management

Education

Bachelor's degree in Social Work / Psychology / Counselling

Job description

Your opportunity

As our Program Lead – Counselling and Family Mental Health Support Services, you'll provide strategic leadership, professional supervision and operational oversight of Anglicare's Shoalhaven Counselling and Shoalhaven/Dapto Family Mental Health Support Services. Leading a team of Counsellors, Case Managers and student placements, you'll foster a culture of clinical excellence, collaboration and continuous improvement while ensuring the delivery of high-quality therapeutic and case management services. Alongside your leadership responsibilities, you'll maintain a small portfolio of counselling clients and complex family case management, providing specialist intervention where families require additional clinical expertise and coordinated support.

• Lead, coach and professionally supervise Counsellors, Case Managers and student placements.
• Foster a high-performing, collaborative and values-driven team culture.
• Provide clinical leadership and practice guidance across counselling and case management services.
• Maintain a small clinical caseload delivering evidence-based counselling.
• Manage a portfolio of complex family case management clients.
• Undertake comprehensive psychosocial, mental health and risk assessments.
• Develop Family Support Plans and therapeutic intervention plans.
• Coordinate care across schools, NSW Health, GPs and community agencies.
• Facilitate case conferences and multidisciplinary planning meetings.
• Build referral pathways with internal and external stakeholders.
• Promote services through community engagement and partnerships.
• Monitor quality, outcomes, budgets and KPIs.
• Ensure compliance with funding and professional standards.
• Lead service innovation and continuous improvement.
• Champion Anglicare's Christian mission and values.

What you'll bring

You're an experienced clinician and inspiring leader who is passionate about improving mental health outcomes for children, young people and families. You enjoy developing people, strengthening services and working collaboratively with families and partner organisations to deliver holistic, coordinated care. Most importantly, you'll demonstrate Anglicare's values of Integrity, Justice, Compassion and Excellence.

You will also need

• Tertiary qualifications in Social Work, Psychology, Counselling, or related discipline.
• Current registration or professional membership (AASW, PACFA, ACA, AHPRA or equivalent).
• Current NSW Driver Licence.
• Minimum of 5 years' experience in leadership and working with individuals, children, young people and families experiencing mental health concerns.
• Extensive counselling and/or family therapy experience.
• Significant complex case management experience.
• Experience completing psychosocial and risk assessments.
• Leadership experience supervising multidisciplinary teams.
• Strong knowledge of trauma-informed and family-centred practice.
• Excellent communication and stakeholder engagement skills.

Ideally, you will also have

• Experience leading Family Mental Health Support Services.
• Experience supervising students or early career practitioners.
• Knowledge of NSW child and family systems.
• Experience delivering therapeutic groups or parenting programs.
• Knowledge of quality improvement and funding compliance.

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you'll enjoy the security, stability and opportunities that come with a strong, well-established organisation while continuing to grow your career. Flexible work options where operationally possible. Salary packaging to increase your take-home pay. Up to $2,650 tax free for meals and entertainment. Ongoing professional development and leadership training. Clinical supervision and continuing professional development. Employee Assistance Program. Fitness Passport. Exclusive discounts with hundreds of retailers. We're many services, with one purpose, to meet people where they are and walk with them. At Anglicare, we believe everyone is Made for Connection with God, with each other and with the places we call home. Through compassionate counselling, coordinated case management and meaningful relationships, we help children, young people and families build resilience, strengthen mental wellbeing and move forward with hope.

Are you ready for a career that means more? If you're passionate about leading integrated mental health services while remaining connected to frontline practice, we'd love to hear from you.

Anglicare is as wonderfully diverse as the customers and communities we support. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, genders, abilities and cultural backgrounds.

Successful applicants will be required to complete relevant pre-employment checks.

Application Close Date: October 09, 2026

Your rewards and benefits

We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally. Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life. We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.

Staff Rewards

Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more.

Salary Packaging

Pay less tax on your income and increase your take-home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free!

Employee Assistance Program

At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it.

Employee Referral Program

Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you'll receive an additional $1,200 (taxable) payment when they reach six months of service.

Formal Recognition

The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.