Family & Community Engagement Officer

CatholicCare Wollongong; Campbelltown; Presencial; AUD 56.000 - 60.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Tax-free salary packaging

Fitness Passport

Christmas leave

Annual leave loading

Personal Leave

Employee Assistance Program

Descripción de la vacante

CatholicCare Wollongong – Campbelltown NSW seeks a personable Family and Community Engagement Officer to support families from enquiry to enrolment and beyond.

The role offers 30 hours per fortnight, working closely with the ELC Director and Educators in a brand-new, ultra-modern Early Learning Centre. You’ll help with tours, events and maintaining records while building strong community ties.

Formación

• Relevant qualification and/or experience in Early Childhood Education and Care.
• Current NSW Working with Children Check.
• First Aid Certificate (desirable).
• Ability to communicate effectively with families and staff.
• Proactive and friendly customer service approach.

Responsabilidades

• Assist families through enquiries, enrolments and tours.
• Build relationships with families and the local community.
• Coordinate family events and information sessions.
• Maintain accurate records to support service delivery.
• Gather feedback to improve children's experiences.

Conocimientos

Communication

Organisation

Customer service

Enquiries handling

Educación

Early Childhood Education & Care

Community Services

Social Science

Family Support

Communications

Descripción del empleo

CatholicCare Wollongong – Campbelltown NSW

Family and Community Engagement Officer - Campbelltown Early Learning Centre

About the role:

As we proudly approach the opening of our brand-new, ultra-modern Early Learning Centre in Campbelltown, we have a permanent-part-time opportunity for a personable Family and Community Engagement Officer to join our foundational team. The successful candidate will be a welcoming, responsive first point of contact for families from the enquiry stage, through to enrolment and beyond!

If successful, you will work closely with the ELC Director and our lovely team of Educators for 30 hours per fortnight.

What you'll be doing:

Duties vary and are suited to those who love communicating, organising and working within a fast-paced environment. To list a few:

• Supporting families through enquiries, enrolments and centre tours.
• Build strong relationships with families and the local community.
• Coordinate family events, information sessions and community activities.
• Maintain accurate records to support service delivery.
• Gather feedback to enhance the experience of children and families.

What we offer you:

• $40.49 to $43.42 per hour dependent upon qualification and experience.
• Up to $18,550 of tax-free not-for-profit salary packaging to increase your take home pay.
• Access to Fitness Passport for discounted gym memberships.
• 3 additional days leave at Christmas.
• Annual leave loading.
• 15 days Personal Leave.
• Access to Employee Assistance Program for you and your family.

What you bring to the role:

• Relevant qualification and or experience within Early Childhood Education and Care, Community Services, Social Science, Family Support, Communications or a related discipline is desired.
• Completed and ongoing maintenance of mandatory Child safety & Protection training.
• A current NSW Working with Children Check.
• A current First Aid Certificate (desired).
• Ability to show initiative, be responsive and use sound judgement.
• A warm, personable, family-centred approach.

Closing Date: Monday 12 October 2026 at 9:00am

For further information about the role, please contact Amelia Simon - People & Culture Advisor via email: *******@catholiccare.dow.org.au

CatholicCare Wollongong is committed to equal opportunity in employment and encourages applications from Aboriginal and Torres Strait Islander people, people with a disability and people from culturally diverse backgrounds. All employees are subject to probity and pre-employment checks.

CatholicCare is strongly committed to the safety and well-being of children and young people, and to the National Principles for Child Safe Organisations. Applicants are thoroughly screened prior to employment.