Faculty Operations Manager

Macquarie University; Sydney; On-site; AUD 114,000 - 139,000; Full time

Benefits offered by this job

Flexible, hybrid work arrangements

17% Superannuation

Subsidised onsite parking options

Extensive training and professional开发

Onsite childcare facilities

Onsite vacation care during school for

Discounted health insurance

Subsidised gym membership

Employee Assistance Program

Onsite GP, imaging, and physiotherapy

Job summary

Macquarie University's Faculty of Medicine, Health and Human Sciences seeks a Faculty Operations Manager to lead operational and administrative services across the Faculty. You will oversee budgets, staff development, and stakeholder engagement to enable teaching, research and clinical activity on a connected North Ryde campus.

You will guide strategic initiatives, coordinate across university teams, and ensure service excellence while supporting senior leadership and committees.

Qualifications

• Relevant tertiary qualification and/or extensive management experience.
• Experience building and guiding high-performing teams.
• Ability to plan strategically and operationally across a diverse portfolio.
• Experience in a management team and service-oriented environment.
• Experience delivering end-to-end operational and strategic projects.
• Strong analytical, communication and problem-solving skills.
• Ability to manage financial and physical resources in HE/healthcare.

Responsibilities

• Manage the Faculty level Operations team and oversee performance.
• Develop the annual Faculty budget with input from key stakeholders.
• Oversee day-to-day financial operations and budget management.
• Coordinate day-to-day operations at Faculty level and resolve issues.
• Maintain stakeholder relationships across the Faculty and University.
• Represent the Faculty in university-wide initiatives to improve service delivery.
• Support planning and implementation of Faculty-wide initiatives.
• Provide high-quality advice to senior Faculty stakeholders.

Skills

People leadership

Budgeting

Stakeholder management

Strategic planning

Operational excellence

Education

Relevant tertiary qualification

Job description

Salary package – from $126,306 per annum (HEW Level 8) plus 17% superannuation and annual leave loading. Appointment type – Full-time continuing. Location - Macquarie University, Wallumattagal Campus, North Ryde.

Shape faculty-wide operations and enable outstanding health education and research. The Faculty of Medicine, Health and Human Sciences (FMHHS) is seeking a Faculty Operations Manager to strengthen how operational and administrative services are planned and delivered across the Faculty. This is an opportunity to shape the priorities, service standards, ways of working and relationships that make operational support genuinely effective. Working closely with the Head of Faculty Operations and a wide range of stakeholders, you'll sit at the point where strategy becomes day-to-day delivery. From budget planning and resourcing through to staff and student lifecycle administration, you'll make sure the operational foundations are in place so academic colleagues can focus on world-class education, research and clinical activity. If you enjoy bringing order to complexity, guiding a service-focused team and being the person people turn to for considered advice, this role offers genuine scope to influence outcomes across one of Australia's most ambitious health faculties.

About the Role

As Faculty Operations Manager, you will manage, plan and deliver operational and administrative services across the Faculty, as a key part of its operational services delivery model. Your responsibilities will include:

• Manage the Faculty level Operations team and oversee team performance, professional development and the delivery of high-quality administrative services.


• Build and contribute to the development of the annual Faculty budget under the direction of the Head of Faculty Operations and in consultation with the Faculty, Executive Director and Faculty Finance Business Partner and key stakeholders.


• In consultation with the Head of Faculty Operations and Finance Business Partner, oversee day-to-day financial operations and budget management.


• Manage day-to-day operations at Faculty level, including identifying and resolving operational issues as they arise.


• Build and maintain productive stakeholder relationships across the Faculty, MU Health and the wider University, including Property, IT, HR and Finance to ensure strategic and operational activity is coordinated and implemented smoothly.


• Represent the Faculty in University-wide strategic initiatives, working with Corporate Shared Services teams and the Operations team to improve service delivery, standardise processes and support improved ways of working.


• Support the planning and implementation of Faculty-wide strategic and operational initiatives, coordinating activities across the Faculty and with relevant University teams.


• Oversee operational support for Faculty-level teaching units. In coordination with Faculty Education, Research, Technical and Shared Services, manage the organisation and operational support for staff and students.


• Provide high-quality advice to senior Faculty stakeholders, including participation in key committees, preparation of recommendations for Faculty Committees, and assistance with business plans.

About Us

Macquarie University's Faculty of Medicine, Health and Human Sciences builds on our aspiration to have the nation's first fully integrated Academic Health Sciences Centre under a university's leadership. It brings together the excellent work of medical and allied-health clinicians and researchers across the University and around the country, with unparalleled access to the world-leading clinical resources and research facilities found only on our campus. Our Faculty Operations team is the engine room behind that ambition – enabling teaching, research and clinical activity through planning, financial stewardship, systems and service excellence, all delivered on a connected campus in North Ryde.

About You

You are an experienced operations or administration professional who is at ease in a complex, people-focused environment. You plan with the long view in mind, yet remain comfortable in the detail — and you bring a calm, service-oriented approach to guiding a team and advising senior stakeholders. Experience in higher education, health or another multifaceted professional setting is highly desired.

Selection Criteria

• Relevant tertiary qualification/s and/or equivalent extensive experience.


• Extensive experience building and guiding high-performing teams to deliver organisational outcomes, including coaching and developing professional staff.


• Demonstrated ability to plan at both strategic and operational levels, with the organisational skills to manage complex operations, competing priorities and the delivery of programs and services across a diverse portfolio.


• Experience working as part of a management team and fostering a cooperative, service-oriented environment, including the capacity to embrace and progress change.


• Demonstrated experience delivering operational and strategic projects end to end, including scoping, planning, implementation and evaluation, with a proven ability to coordinate delivery across multiple business units.


• Well-developed conceptual, evaluative, and problem-solving skills, with the ability to develop practical and innovative solutions.


• Clear written and verbal communication skills, with a service focus and the ability to work with a diverse range of stakeholders and reach positive negotiated outcomes.


• Demonstrated ability to manage financial and physical resources, including budget development and day-to-day financial oversight; experience in a higher education and/or healthcare environment will be well regarded.

Pre-Employment Checks

Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in a manner satisfactory to the University. If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account.

Application Details

Applications Close: Thursday 5th November, 11:59pm AEST

Applications Close: 05/11/2026 11:59 PM

For role-specific enquires, please reach out to Sarah Furlong, Head of Faculty Operations at [e-mail]. For general enquires, reach out to Rebecca Wood, Talent Acquisition at [e-mail]. We reserve the right to progress or decline an application prior to the application closing date. Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University.

What we offer?

• Flexible, hybrid work arrangements


• 17% Superannuation


• Subsidised onsite parking options


• Extensive training and professional development programs


• Onsite childcare facilities to support working parents


• Onsite vacation care during school holidays


• Discounted health insurance


• Subsidised membership at our Sport & Aquatic Centre


• Access to an Employee Assistance Program for free and confidential support


• Convenient onsite GP, imaging, and physiotherapy clinics

These benefits are designed to support your health, wellbeing, and growth, so you can focus on what matters most: making a difference.

Discover our beautiful campus. Just 15km from Sydney’s CBD and with access to Australia’s only dedicated university metro station, our Wallumattagal Campus in Macquarie Park offers a vibrant and inspiring place to work—right in one of the world’s greatest cities. Take a look at our campus. Join a workplace that's inclusive, outcome-focused and driven by shared purpose.

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